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- Tasks: Lead a dynamic team to deliver top-notch optical services and patient care.
- Company: Join Asda, a trusted name in retail healthcare focused on customer wellbeing.
- Benefits: Enjoy a competitive salary, flexible working, and a fantastic benefits package.
- Why this job: Be part of a supportive culture that values your growth and impact on customer health.
- Qualifications: Must be a qualified dispensing optician with strong leadership and coaching skills.
- Other info: Work in a fast-paced environment with opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Location: High Wycombe
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 40
Salary: Competitive salary plus benefits
Category: Optical, Retail Healthcare
Closing Date: 30 May 2025
Your Role: At Asda, nothing is more important to us than the health and wellbeing of our customers, and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.
About You: Our Optical Managers are key to our success, making sure the team has everything in place to deliver high-quality patient service. You'll be responsible for overseeing and managing the entire operation, with tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets, whilst also dealing with customer queries. Every day is busy and fast-paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customers' needs. Working in close partnership with an Optometrist, you will also coach and develop your team, so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities, you will need to be organised and able to manage your time effectively.
You’ll be:
- A fully qualified dispensing optician registered with the GOC
- On track to meet the statutory points requirement for CPD
- Confident in coaching others
- Able to provide excellent customer and patient care
- Driven and ambitious to ensure the department meets its targets
- Having proven leadership skills in a fast-paced Optics environment
- Organised and able to manage your time effectively
The Rewards: You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount, free parking and many additional rewards
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
Optical Manager employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Manager
✨Tip Number 1
Familiarise yourself with Asda's unique fixed price approach to optical services. Understanding how this model works will help you articulate your alignment with their customer-centric philosophy during any discussions.
✨Tip Number 2
Highlight your experience in managing teams and coaching others. Be prepared to share specific examples of how you've successfully developed team members in a fast-paced environment, as this is crucial for the Optical Manager role.
✨Tip Number 3
Demonstrate your organisational skills by preparing a plan on how you would manage the shop floor process effectively. This could include strategies for ensuring compliance and enhancing customer service, which are key responsibilities of the role.
✨Tip Number 4
Network with current or former employees of Asda Opticians if possible. Gaining insights into their experiences can provide you with valuable information that you can use to tailor your approach and show your genuine interest in the company.
We think you need these skills to ace Optical Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optical management and leadership. Emphasise your qualifications as a dispensing optician and any specific achievements in previous roles that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer care and your ability to lead a team. Mention specific examples of how you've successfully managed teams or improved patient services in the past, demonstrating your fit for the Optical Manager role.
Highlight Relevant Skills: In your application, clearly outline your skills in coaching, time management, and compliance processes. Use bullet points to make these stand out, ensuring they match the key requirements mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a fast-paced environment like Asda Opticians.
How to prepare for a job interview at ASDA
✨Showcase Your Leadership Skills
As an Optical Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and developing others. Highlight any specific achievements that showcase your ability to lead in a fast-paced environment.
✨Understand the Business Model
Familiarise yourself with Asda's unique fixed price approach to optical services. Be ready to discuss how this model impacts customer care and sales strategies. Showing that you understand their business will impress the interviewers and demonstrate your commitment to their values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Think of scenarios where you've had to manage difficult situations or improve team performance. Practising these responses will help you feel more confident during the interview.
✨Emphasise Organisational Skills
Given the busy nature of the role, it's crucial to highlight your organisational skills. Prepare to discuss how you prioritise tasks and manage time effectively. Providing specific examples of how you've successfully juggled multiple responsibilities will show that you're well-suited for the position.