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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch optical care and customer service.
- Company: Join Asda, a leading retail healthcare provider with a focus on wellbeing.
- Benefits: Enjoy competitive salary, bonuses, discounts, and flexible working options.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Must be a qualified dispensing optician with strong coaching abilities.
- Other info: Be part of an inclusive culture that celebrates diversity and supports personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Your Role
At Asda, nothing is more important to us than the health and wellbeing of our customers, and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there’s no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don’t have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.
About You
Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You’ll be responsible for overseeing and managing the entire operation, including managing your team of optometrists and optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries. Every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customers’ needs. Working in close partnership with an optometrist, you will also coach and develop your team, so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities, you will need to be organised and able to manage your time effectively.
- A fully qualified dispensing optician registered with the GOC
- On track to meet the statutory points requirement for CPD
- Confident in coaching others
- Able to provide excellent customer and patient care
- Driven and ambitious to ensure the department meets its targets
- Proven leadership skills in a fast-paced Optics environment
- Organised and able to manage your time effectively
Everything you’ll love
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking to theme parks and cinemas
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be proud to be Asda and proud to be themselves.
Optical Manager employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Manager
✨Tip Number 1
Network like a pro! Reach out to current Optical Managers or colleagues in the industry on LinkedIn. A friendly chat can give you insider info about the role and even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with Asda's values, especially around customer care and team management. We want to see your passion shine through!
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've coached and developed your team in previous roles. We love hearing about your successes and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Asda family.
We think you need these skills to ace Optical Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Optical Manager role. Highlight your experience in managing teams and providing excellent customer care, as these are key aspects of the job.
Show Off Your Leadership Skills: We want to see how you've led teams in fast-paced environments before. Share specific examples of how you've coached others and met targets, as this will really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can get back to you quickly.
How to prepare for a job interview at ASDA
✨Know Your Stuff
Make sure you brush up on your knowledge of optical products and services. Understand the unique fixed price approach Asda uses, as well as the importance of customer care in this role. Being able to discuss these points confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
As an Optical Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team in a fast-paced environment. Think about times when you've coached others or improved team performance, as these stories will resonate well with the interviewers.
✨Be Organised and Time-Savvy
Given the busy nature of the role, it's crucial to showcase your organisational skills. Bring along a plan or strategy that outlines how you would manage the shop floor and ensure compliance processes are followed. This will highlight your ability to handle multiple responsibilities effectively.
✨Engage with Customer Care Scenarios
Prepare for questions related to customer service by thinking through potential scenarios you might face. Be ready to discuss how you would handle customer queries or complaints, demonstrating your commitment to providing excellent patient care and your problem-solving skills.
