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- Tasks: Assist customers with eye exams, dispense glasses, and provide excellent service.
- Company: Join Asda, a leading retail healthcare provider known for its friendly atmosphere.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a supportive work environment.
- Why this job: Gain valuable skills in optics while making a positive impact on customer health.
- Qualifications: Must be over 18, organised, friendly, and have good communication skills.
- Other info: Opportunities for career progression and professional training available.
Job TitleOptical Colleague
LocationWarrington
Employment TypePart time
Contract TypePermanent
Shift PatternWork Shift: Days
Hours per Week20
Pay Rate12.45
CategoryNon-clinical (Non-MD), Retail Healthcare, Retail Hourly Colleagues
Closing Date20 July 2025
About the RoleTo be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check.Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns if you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.Our in-store Opticians are hugely popular with our customers and they\’ll expect the same warmth and friendliness they get everywhere else in the store as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products.You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustmentswhile ensuring stock has been received by the supplier.We\’ll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals with our great training and support, we\’ll help you keep getting better and better. Youll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.About YouYou\’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You\’re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.Asda, thats more like itApply today by completing an online applicationEverything you\’ll loveAlongside a competitive salary, you\’ll get lots of other great benefits too, including:Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated userDiscounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown CoverWagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.Company pensionWellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement supportAsda Allies Inclusion Networks helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.Colleague recognition programmeSpecial offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas. \”,\”description_text\”:\” Job Title Optical Colleague Location Warrington Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 20 Pay Rate 12.45 Category Non-clinical (Non-MD), Retail Healthcare, Retail Hourly Colleagues Closing Date 20 July 2025 About the Role To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns if you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern. Our in-store Opticians are hugely popular with our customers and they\’ll expect the same warmth and friendliness they get everywhere else in the store as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products. You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustmentswhile ensuring stock has been received by the supplier. We\’ll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals with our great training and support, we\’ll help you keep getting better and better. Youll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship. About You You\’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You\’re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way. Asda, thats more like it Apply today by completing an online application Everything you\’ll love Alongside a competitive salary, you\’ll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more. Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks helping colleagues to make sure everybody is included and that our differences are recognised and celebrated. Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Optical Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Colleague
✨Tip Number 1
Familiarise yourself with the optical products and services offered by Asda. Understanding the range of spectacles, contact lenses, and eye care services will help you engage confidently with customers during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to provide the warm and friendly service that Asda values.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, highlighting your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Express your enthusiasm for ongoing training and development. Mentioning your interest in the Asda Optical Step In training programme or the Level 3 Optical Assistant Apprenticeship shows that you're committed to growing within the company.
We think you need these skills to ace Optical Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Optical Colleague role. Emphasise your customer service skills, attention to detail, and any previous experience in retail or healthcare.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping people and your ability to work in a team. Mention specific examples of how you've provided excellent customer service in the past, as this is crucial for the role.
Highlight Relevant Skills: In your application, be sure to mention your computer skills, problem-solving abilities, and any experience with optical products or services. This will demonstrate your readiness for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for an Optical Colleague.
How to prepare for a job interview at ASDA
✨Show Your Friendly Side
As an Optical Colleague, you'll be expected to provide warm and friendly service. During the interview, demonstrate your interpersonal skills by engaging with the interviewer in a personable manner. Share examples of how you've successfully interacted with customers in the past.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you manage tasks and prioritise responsibilities. You might want to mention any relevant experiences where you successfully handled multiple duties, especially in a retail or healthcare setting.
✨Demonstrate Problem-Solving Skills
Problem-solving is key in this position. Think of specific instances where you've resolved customer issues or improved a process. Sharing these stories will show that you're capable of handling challenges effectively, which is crucial for an Optical Colleague.
✨Express Your Passion for Customer Care
Make sure to convey your enthusiasm for helping people. Discuss why you enjoy providing excellent customer service and how you believe it impacts the overall experience. This will resonate well with the values of the company and the role.