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- Tasks: Assist customers with eye care, prepare for exams, and dispense eyewear.
- Company: Join Asda, a leading retail healthcare provider known for its friendly service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellness support.
- Why this job: Gain valuable skills in optics while making a positive impact on customer health.
- Qualifications: Must be over 18, organised, friendly, and good with computers.
- Other info: Flexible shifts available; training provided to advance your career.
Location: Rotherham
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 18
Pay Rate: £12.04
Category: Non-clinical (Non-MD), Retail Healthcare, Retail Hourly Colleagues
Closing Date: 14 April 2025
About the Role:
To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns – if you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.
Our in-store Opticians are hugely popular with our customers and they’ll expect the same warmth and friendliness they get everywhere else in the store – as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products. You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.
We’ll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals – with our great training and support, we’ll help you keep getting better and better. You’ll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.
About You:
You’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You’re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.
Everything you’ll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Optical Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Colleague
✨Tip Number 1
Familiarise yourself with the optical products and services offered by Asda. Understanding the range of spectacles, contact lenses, and eye care services will help you engage confidently with customers during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to provide the warm and friendly service that Asda values.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, highlighting your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Research the training programmes available for optical colleagues at Asda. Being knowledgeable about the Asda Optical Step In training and the Level 3 Optical Assistant Apprenticeship shows your commitment to professional development.
We think you need these skills to ace Optical Colleague
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Optical Colleague position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service, especially in healthcare settings. Mention specific examples where you provided excellent customer care or resolved issues effectively.
Showcase Your Skills: Make sure to include key skills mentioned in the job description, such as problem-solving, attention to detail, and good communication. Use concrete examples to demonstrate these skills in action.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Address why you want to work at Asda specifically and how you can contribute to their team and customer experience.
How to prepare for a job interview at ASDA
✨Show Your Friendly Side
As an Optical Colleague, you'll be interacting with customers regularly. Make sure to showcase your friendly and approachable nature during the interview. Smile, maintain eye contact, and demonstrate your ability to engage in warm conversations.
✨Demonstrate Problem-Solving Skills
The role requires you to resolve customer issues effectively. Prepare examples of past experiences where you've successfully solved problems or handled difficult situations. This will show your potential employer that you're capable of providing excellent customer service.
✨Highlight Your Organisational Skills
Being organised is key in this role, especially when managing appointments and stock. Discuss any relevant experiences where you've had to keep things organised, whether in a previous job or during your studies. This will help illustrate your attention to detail.
✨Be Ready to Discuss Training and Development
Asda offers great training opportunities for Optical Colleagues. Be prepared to talk about your willingness to learn and develop new skills, such as dispensing glasses and contact lenses. Showing enthusiasm for training can set you apart from other candidates.
