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- Tasks: Lead and optimise store operations for an exceptional customer experience.
- Company: Join Asda, a leading retailer transforming the shopping experience.
- Benefits: Enjoy 15% discount, flexible pay options, and wellness support.
- Why this job: Be part of a dynamic team shaping the future of retail.
- Qualifications: Proven leadership in fast-paced environments with strong communication skills.
- Other info: Work a flexible rota, including weekends and evenings.
The predicted salary is between 36000 - 60000 £ per year.
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Job Title
Operations Manager
Location
Bearsden
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
45
Salary
Competitive salary plus benefits
Category
Store Operations
Closing Date
4 August 2025
About the Role Retail is ever changing and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer focused leaders to drive service excellence across both the store and our online operation. Our Operations Managers are integral to the successful execution of our future strategy and have overall accountabilityfor the leadership and profitability of our online operation, the food hall, nights and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. The successful applicant will quickly become obsessed about our strategy, our purpose and our customers, ensuring both our in-store and online customers have an outstanding shopping experience. As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. As a crucial member of the duty management team, you will at times be solely responsible for the store, and therefore you will need to be confident in overseeing operation in its entirety. About You You will have a proven track record in leading through varied & diverse teams, delivering operational excellence and be able to work in a fast-paced environment, be adaptable to change as well as having an eye for detail and an ability to execute plans first time. You will have an engaging leadership style, be a strong coach and mentor to all colleagues, with an ability to influence at all levels. You will be a strong communicator and be able to flex your approach depending on your audience. Imagine being a part of the evolving world of retail and the difference you can make every day to a customer shopping experience both in store and online, this role will give you the opportunity to be a part of this transformation. Apply today by completing an onlineapplication…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discretionary company bonus scheme
- Access to an enhanced electric car scheme
- Free eye test for you and your nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Retail
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Operations Manager employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with Asda's current operations and strategies. Understanding their approach to customer service and online operations will help you align your experience with their goals during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed diverse teams in fast-paced environments. Be ready to discuss specific challenges you've overcome and the impact of your leadership style.
✨Tip Number 3
Network with current or former employees of Asda, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss how you would implement operational excellence in both in-store and online settings. Think about innovative ideas that could enhance customer experience and efficiency, as this is a key focus for the role.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operations Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Leadership Experience: Emphasise your proven track record in leading diverse teams and delivering operational excellence. Use specific examples from your past roles to demonstrate your leadership style and ability to influence at all levels.
Showcase Adaptability: Given the fast-paced nature of retail, illustrate your adaptability to change. Provide examples of how you've successfully navigated challenges or implemented changes in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for the role and the company. Mention your understanding of Asda's strategy and how you can contribute to enhancing customer experiences both in-store and online.
How to prepare for a job interview at ASDA
✨Understand the Company Culture
Before your interview, take some time to research Asda's company culture and values. This will help you align your answers with what they prioritise, showing that you're a good fit for their team.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led diverse teams in the past, focusing on your coaching and mentoring experiences.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think of specific situations where you had to adapt quickly and execute plans effectively.
✨Show Your Customer Focus
Since the role emphasises customer experience, be prepared to discuss how you've previously enhanced customer satisfaction. Share any initiatives you've led that improved service excellence in your past roles.