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- Tasks: Lead and optimise store and online operations for an exceptional customer experience.
- Company: Join Asda, a dynamic retailer transforming the shopping experience for customers.
- Benefits: Enjoy 15% discount, flexible pay options, wellness support, and more perks from day one.
- Why this job: Be part of a retail revolution, making a real impact on customer satisfaction every day.
- Qualifications: Proven leadership in diverse teams, operational excellence, and adaptability in fast-paced environments.
- Other info: Work a three-week rolling rota, including weekends and evenings, as part of a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Location: Leigh
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Hours per Week: 45
Salary: Competitive salary plus benefits
Category: Store Operations
Closing Date: 13 July 2025
About the Role:
Retail is ever changing and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer focused leaders to drive service excellence across both the store and our online operation. Our Operations Managers are integral to the successful execution of our future strategy and have overall accountability for the leadership and profitability of our online operation, the food hall, nights and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. The successful applicant will quickly become obsessed about our strategy, our purpose and our customers, ensuring both our in-store and online customers have an outstanding shopping experience.
As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. As a crucial member of the duty management team, you will at times be solely responsible for the store, and therefore you will need to be confident in overseeing operation in its entirety.
About You:
You will have a proven track record in leading through varied & diverse teams, delivering operational excellence and be able to work in a fast-paced environment, be adaptable to change as well as having an eye for detail and an ability to execute plans first time. You will have an engaging leadership style, be a strong coach and mentor to all colleagues, with an ability to influence at all levels. You will be a strong communicator and be able to flex your approach depending on your audience.
Imagine being a part of the evolving world of retail and the difference you can make every day to a customer shopping experience both in store and online, this role will give you the opportunity to be a part of this transformation.
Apply today by completing an online application.
Everything you’ll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discretionary company bonus scheme
- Access to an enhanced electric car scheme
- Free eye test for you and your nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Operations Manager employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in retail operations. Understanding how online and in-store experiences are evolving will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with current or former Operations Managers in the retail sector. They can provide insights into the role and may even refer you to opportunities within their organisations, including ours at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've led diverse teams and improved operational efficiency. Being able to share concrete achievements will set you apart from other candidates.
✨Tip Number 4
Showcase your adaptability by discussing times when you've successfully navigated change in a fast-paced environment. This is crucial for the Operations Manager role, as it requires a keen ability to adjust strategies on the fly.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operations Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail operations, leadership, and customer service. Use specific examples to demonstrate your achievements and skills that match the job description.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight your leadership style, adaptability, and commitment to operational excellence. Make sure to connect your past experiences to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operations Manager.
How to prepare for a job interview at ASDA
✨Understand the Company Culture
Before your interview, take some time to research the company's values and culture. This will help you align your answers with what they are looking for in an Operations Manager and demonstrate that you are a good fit for their team.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead diverse teams effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Highlight your coaching and mentoring abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think of situations where you had to adapt quickly to change or manage a crisis. Be ready to explain your thought process and the outcomes of your actions.
✨Demonstrate Customer Focus
Since the role emphasises customer experience, be prepared to discuss how you've previously enhanced customer satisfaction. Share specific strategies you've implemented to improve service excellence both in-store and online.