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- Tasks: Join our team to provide excellent customer service across various departments.
- Company: Asda, a leading retail company with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy 15% off shopping, flexible pay options, and comprehensive wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while making a real impact on customer experiences.
- Qualifications: Friendly attitude and willingness to learn new skills in a dynamic environment.
- Other info: Great opportunities for personal growth and recognition within a supportive team.
The predicted salary is between 10 - 15 £ per hour.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximize sales and deliver a great online shopping experience.
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Alongside a competitive salary, you’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Online Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Service Colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of an Online Service Colleague. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! As a service colleague, being friendly and approachable is key. During your interview, let your enthusiasm shine through. Share examples of how you've provided excellent customer service in the past – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Online Service Colleague
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side.
Tailor Your Application: Make sure to tailor your application to the Online Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, especially your customer service skills!
Check Your Details: Before hitting that submit button, double-check all your details. Typos and errors can make a bad impression, so take a moment to ensure everything is spot on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Online Service Colleague entails. Familiarise yourself with the various departments you'll be working in and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Team Spirit
Since teamwork is key in this position, be prepared to discuss examples of how you've worked well with others in the past. Think about times when you helped a colleague or contributed to a team goal. This will demonstrate your ability to collaborate effectively in a busy retail environment.
✨Emphasise Your Flexibility
Given the varied shift patterns, it's crucial to highlight your flexibility. Be ready to talk about your availability and willingness to work late or on weekends. This shows that you're adaptable and ready to meet the demands of the job.
✨Bring Your Enthusiasm
Let your friendly and enthusiastic personality shine through during the interview. Share your passion for providing excellent customer service and how you enjoy helping people. A positive attitude can go a long way in making a great impression!
