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For Companies At a Glance
- Tasks: Lead the online shopping operation, ensuring fast and friendly service for customers.
- Company: Join Asda, a leading retailer with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and wellness support.
- Why this job: Make a real impact in online shopping while leading a motivated team.
- Qualifications: Experience in retail or logistics management and strong organisational skills.
- Other info: Flexible shifts and excellent career growth opportunities await you.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Job Title
Online Manager
Location
Roehampton
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
45
Salary
Competitive salary plus benefits
Category
Store Management
Closing Date
9 March 2026
At Asda, we want you to find your everything as an Online Manager , you’ll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy.
You will be responsible of the online shrink agenda with structured process and data led decisions and validating picker and driver resource for the store through effective rota planning making sure the team is driving picking accuracy to guarantee consistency on the online operation.
What qualities you’ll need:
- Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
- Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride.
- Results-focused: Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits.
- Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.
What you’ll bring:
- Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
- Operational knowledge on Online retail environment.
- Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
- Experience developing teams and managing change through leadership and building resilience.
- Strong organisational skills and great customer service.
- Flexibility to work a range of shifts, including weekends and evenings.
Are you ready to take the next step and be the guiding force behind one of our
Superstores/centres? Apply today and find your everything at Asda.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
-
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discretionary company bonus scheme
-
Access to an enhanced electric car scheme
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Free eye test for you and your nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
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Online Manager employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to online management. Think about how you’d handle logistics challenges or improve customer service—show them you’re the right fit!
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and goals. When you find a role that excites you, apply through our website to make sure your application gets the attention it deserves.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is exactly what they want in an Online Manager.
We think you need these skills to ace Online Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Online Manager role. Highlight your experience in retail or logistics, and show how your skills align with what we’re looking for at Asda.
Showcase Your Leadership Skills: We want to see how you lead by example! Share examples of how you've motivated teams and created a culture of service excellence in your previous roles.
Be Data-Driven: Since the role involves using data to improve efficiency, mention any experience you have with tracking performance or managing logistics. We love tech-savvy candidates who can solve problems with data!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Asda.
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Online Manager. Familiarise yourself with Asda's online shopping operations, including logistics, order fulfilment, and customer service expectations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a potential leader, be ready to discuss your experience managing teams. Prepare examples of how you've motivated staff, handled challenges, and created a positive work environment. Highlight your ability to lead by example and foster a culture of accountability and service excellence.
✨Be Data-Savvy
Since the role requires using data to manage performance and improve efficiency, brush up on your analytical skills. Be prepared to discuss how you've used data in previous roles to solve problems or enhance operations. This will show that you can leverage technology effectively in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you've had to respond to changing customer demands or overcome logistical challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly convey your thought process.