Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the online shopping operation, ensuring fast and friendly service for customers.
- Company: Join Asda, a leading retailer with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and wellness support.
- Why this job: Make a real impact in online shopping while leading a motivated team.
- Qualifications: Experience in retail or logistics management and strong organisational skills.
- Other info: Flexible shifts and excellent career growth opportunities await you.
The predicted salary is between 28800 - 43200 £ per year.
As our Online Manager, you’ll lead the store’s online shopping operation—ensuring customers receive a fast, accurate, and friendly service whether they choose home delivery or click & collect. You’ll oversee the picking, packing, and dispatching of online orders, making sure every item meets our quality standards, and every delivery is on time. You’ll manage a team of personal shoppers and delivery drivers, ensuring they’re motivated, well-organised, and focused on delivering a brilliant customer experience. You’ll also use data and insight to manage volume, improve efficiency, and respond to customer feedback.
What makes a brilliant Online Manager:
- Customer-focused: You understand the importance of convenience and reliability in online shopping and deliver it consistently.
- Operationally strong: You’re confident managing logistics, order fulfilment, and delivery schedules in a fast-paced environment.
- Tech-savvy: You’re comfortable using systems and data to track performance, manage capacity, and solve problems.
- Leadership: You lead by example, support your team, and create a culture of accountability and service excellence.
- Detail-oriented: You ensure accuracy, freshness, and quality in every order.
- Adaptable: You thrive in a dynamic environment and can flex to meet changing customer demand.
What you’ll bring:
- Experience managing or supervising in a retail or logistics environment.
- Strong organisational and planning skills.
- A passion for leading teams and delivering great service.
- Confidence using technology and data to drive performance.
- Flexibility to work a range of shifts, including early mornings, evenings, and weekends.
Everything you’ll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discretionary company bonus scheme.
- Access to an enhanced electric car scheme.
- Free eye test for you and your nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Online Manager in Nuneaton employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Manager in Nuneaton
✨Tip Number 1
Get to know the company inside out! Research Asda's values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and ready to contribute to their online shopping operation.
✨Tip Number 2
Practice your leadership stories! Think of times you've motivated a team or solved a problem in a fast-paced environment. These examples will help you shine during interviews and show that you're the perfect fit for the Online Manager role.
✨Tip Number 3
Be tech-savvy! Brush up on any relevant systems or data analysis tools that might come up in conversation. Showing that you're comfortable with technology will give you an edge in managing logistics and improving efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Asda team as their next Online Manager.
We think you need these skills to ace Online Manager in Nuneaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Online Manager role. Highlight your experience in retail or logistics, and showcase any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about online shopping and how you can enhance our customer experience. Be sure to mention your tech-savviness and operational strengths.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you improve efficiency or customer satisfaction? Numbers speak volumes, so include metrics where possible to show us what you've accomplished.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Online Manager. Familiarise yourself with Asda's online shopping operations, including logistics, order fulfilment, and customer service expectations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a potential leader, it's crucial to highlight your experience in managing teams. Prepare examples of how you've motivated and organised staff in previous roles. Discuss how you create a culture of accountability and service excellence, as this aligns perfectly with what Asda is looking for.
✨Be Data-Driven
Since the role involves using data to manage performance and improve efficiency, come prepared with examples of how you've used data insights in past positions. Whether it’s tracking performance metrics or responding to customer feedback, showing your tech-savviness will set you apart from other candidates.
✨Demonstrate Adaptability
In a fast-paced environment like Asda, adaptability is key. Be ready to discuss situations where you've successfully navigated change or met shifting customer demands. This will illustrate your ability to thrive in dynamic settings, which is essential for the Online Manager position.
