At a Glance
- Tasks: Lead the twilight shift, ensuring top-notch shop floor standards and safety.
- Company: Join Asda, a leading retailer with a focus on teamwork and community.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and wellness support.
- Other info: Flexible shifts and opportunities for personal and professional growth.
- Why this job: Be a key player in a dynamic environment, shaping the shopping experience.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: Norwich Hall Road
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Afternoons
Shift: 14:00 to midnight
Hours per Week: 45
Salary: Competitive salary plus benefits
Category: Store Management
Closing Date: 14 May 2026
At Asda, we want you to Find Your Everything and as our Twilight Manager, you will manage and lead a critical shift transitioning from day to night, ensuring we are delivering the best availability and highest shop floor standards across all departments, while ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 5 shifts over 7 including weekend working between 14:00 and midnight.
What qualities you’ll need:
- Drive strategy into action: Planning and executing trading activity on the shopfloor during twilight shift by ensuring great availability standards and key metrics and KRAs through routine and process.
- Lead with impact: Leading and coaching colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket.
- Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to night team.
- Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.
What you’ll bring:
- Experience supervising or managing teams in a retail grocery environment.
- Ability to make decisions independently with a hands‑on attitude and a drive to improve processes and people.
- Confidence in developing teams and managing change.
- Strong customer service focus.
- Flexibility to work a range of twilight shifts, including weekends.
Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discretionary company bonus scheme
- Access to an enhanced electric car scheme
- Free eye test for you and your nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity
Twilight Manager in Norfolk employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Twilight Manager in Norfolk
✨Tip Number 1
Network like a pro! Reach out to current or former Asda employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Twilight Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Show your passion for retail! During interviews, share specific examples of how you've improved shop floor standards or led a team to success. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference at Asda.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Asda family. Let’s get you that Twilight Manager position!
We think you need these skills to ace Twilight Manager in Norfolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Twilight Manager role. Highlight your experience in retail management and how it aligns with our values at Asda. We want to see how you can drive strategy into action!
Showcase Your Leadership Skills: In your application, emphasise your ability to lead and develop teams. Share examples of how you've coached colleagues or improved shop floor standards. We love seeing candidates who can inspire others and create a positive work environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity and want to quickly understand why you're the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the Twilight Manager position. We can’t wait to hear from you!
How to prepare for a job interview at ASDA
✨Know the Twilight Shift Inside Out
Make sure you understand what a twilight shift entails. Familiarise yourself with the specific challenges and opportunities that come with managing during these hours. Be ready to discuss how you would ensure smooth transitions from day to night, maintaining high standards and availability.
✨Showcase Your Leadership Skills
As a Twilight Manager, you'll be leading a team. Prepare examples of how you've successfully managed or coached teams in the past. Highlight your ability to inspire and motivate others, and be ready to discuss how you would create a positive culture on the shop floor.
✨Demonstrate Your Customer Service Focus
Customer service is key in retail. Think of specific instances where you've gone above and beyond for customers. Be prepared to explain how you would instil a strong customer service ethos within your team, ensuring every interaction is positive and memorable.
✨Be Ready to Discuss Process Improvements
The role requires a hands-on approach to improving processes. Come equipped with ideas on how you could enhance efficiency during the twilight shift. Discuss any previous experiences where you've successfully implemented changes that led to better outcomes for the team and customers.