At a Glance
- Tasks: Serve customers, stock shelves, and support a friendly team in a fast-paced environment.
- Company: Join Asda, a leading retail company focused on customer experience.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Other info: Flexible shifts with great opportunities for personal growth.
- Why this job: Make a real difference in customers' lives while building your skills.
- Qualifications: Customer-focused attitude, teamwork skills, and willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Location: Lemington
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Afternoons
Hours per Week: 12
Pay Rate: £12.71
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 18 June 2026
Overview: At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love: Alongside a competitive salary, you'll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers: on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks: helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies: including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts: across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague in Newcastle employer: ASDA
Asda is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. As a Service Colleague in Lemington, you'll enjoy a competitive salary alongside fantastic benefits such as a 15% colleague discount, flexible pay options, and comprehensive wellbeing support. With opportunities for personal growth and a commitment to inclusivity, Asda ensures that every employee feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague in Newcastle
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will make you stand out as a Service Colleague.
✨Tip Number 3
Be ready to showcase your teamwork! Prepare to discuss how you’ve collaborated with others in previous roles. Asda values team players, so showing that you can work well with colleagues is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Asda family!
We think you need these skills to ace Service Colleague in Newcastle
Some tips for your application 🫡
Show Your Customer Focus:When writing your application, make sure to highlight your passion for customer service. Share examples of how you've gone the extra mile to help customers in the past—this will show us that you truly care about making their experience a positive one.
Team Spirit is Key:As a Service Colleague, teamwork is essential. In your application, mention any experiences where you've worked well with others. We love to see how you support your colleagues and contribute to a friendly atmosphere!
Be Reliable and Ready:Reliability is crucial in our fast-paced environment. Make sure to emphasise your punctuality and commitment to showing up ready to work. A few sentences about your work ethic can really make your application stand out to us.
Keep It Positive:A positive attitude goes a long way! Use your application to convey your enthusiasm for the role. Let us know how you bring energy to your shifts and how you're always eager to learn new skills. Don't forget to apply through our website for the best chance!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague at Asda entails. Familiarise yourself with the key responsibilities like stocking shelves and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer service is at the heart of the job. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to helping someone find a product. Make it personal and relatable!
✨Emphasise Teamwork
Since you'll be working in a fast-paced team environment, highlight your ability to work well with others. Think of times when you've collaborated with colleagues to achieve a common goal. This will demonstrate that you're a team player who can contribute positively to the store's atmosphere.
✨Bring Your Positive Energy
A positive attitude can make all the difference in retail. During the interview, let your enthusiasm shine through! Smile, engage with the interviewer, and express your eagerness to learn and grow within the company. This will leave a lasting impression and show that you're ready to bring energy to every shift.
