At a Glance
- Tasks: Provide expert employee relations advice and support to line managers.
- Company: Join Asda, a leader in retail with a focus on people and inclusion.
- Benefits: Enjoy competitive salary, bonuses, pension, and wellbeing services.
- Other info: Hybrid working model with excellent career development opportunities.
- Why this job: Make a real impact by shaping employee relations and supporting diverse talent.
- Qualifications: Experience in employee relations and knowledge of UK employment legislation preferred.
The predicted salary is between 30000 - 40000 £ per year.
Location: Britannia House
Employment Type: Full time
Contract Type: Permanent
Hours Per Week: 37.5
Salary: Competitive salary plus benefits.
Category: HR Generalists
Closing Date: 4 June 2026
Overview: As an ER Operations Specialist, you will provide expert employee relations advice and guidance, primarily over the phone to line managers on Asda’s people policies and processes. You’ll deliver end‑to‑end case‑management support in all employee relations cases, ensuring compliance with policy and GDPR, and will also undertake project work as required.
Key Responsibilities:
- Provide coaching and support to line managers to proactively manage ER issues and develop their ER and people‑management skills while mitigating risk.
- Undertake stakeholder management for cases, outlining foreseeable risks and ensuring effective resolution.
- Highlight themes and trends from case‑management activity, including management capability and policy development areas.
- Maintain accurate and comprehensive records of all ER support and interactions within the ER case‑management systems, producing high‑quality written work tailored to meeting audience needs.
- Build positive working relationships with policy, legal and other key stakeholder groups.
- Maintain knowledge of employment legislation and Asda people policies to advise on best practice and procedure, utilising tools and templates to ensure correct policy adherence.
Qualifications and Experience:
- CIPD qualification (Level 5+ up to 7) or equivalent desirable but not essential.
- Excellent knowledge of UK and Northern Ireland employment legislation and ability to apply it in practice.
- Proven ER subject‑matter expertise demonstrated through previous experience of managing and resolving complex ER cases.
- Sound judgement, empathy, and commercial acumen to discuss alternative options.
- Ability to coach, mentor and, where required, challenge and influence line managers to resolve ER cases while providing excellent customer service.
Workplace: Hybrid working: 3 days per week in the Leeds office, Britannia House (Morley) and 2 days from home.
Benefits:
- Discretionary company bonus
- Company pension up to 7% matched
- 15 % colleague discount in store and online
- Free access to wellbeing services (e.g., Stream, 24/7 virtual GP, counselling, health and dental cash plans, and a 24/7 employee assistance helpline); discounted services and activities from airport parking to theme parks and cinemas.
- Asda Allies inclusion networks, supporting inclusion of diverse talent.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
Diversity and Inclusion: We are passionate about creating a diverse and inclusive workforce representative of the communities we serve, and we encourage diverse talent to join Asda.
Operations Specialist 32 – Employee Relations (ER) in Morley employer: ASDA
Asda is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With competitive salaries, a generous benefits package including a company pension and discretionary bonuses, and opportunities for professional growth through coaching and mentoring, employees can thrive in their roles. The hybrid working model allows for flexibility, making the Leeds office at Britannia House an ideal location for those seeking a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Specialist 32 – Employee Relations (ER) in Morley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Asda on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common ER scenarios. Think about how you'd handle tricky situations and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your knowledge of Asda’s people policies during the interview. Brush up on their latest initiatives and be ready to discuss how you can contribute to their employee relations goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Operations Specialist 32 – Employee Relations (ER) in Morley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Specialist role. Highlight your experience in employee relations and how it aligns with Asda’s people policies. We want to see how you can bring your unique skills to our team!
Showcase Your Expertise:Don’t hold back on showcasing your knowledge of UK employment legislation and your experience with complex ER cases. We’re looking for someone who can hit the ground running, so let us know how you’ve tackled similar challenges in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate high-quality written work, so make sure your application reflects that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ASDA
✨Know Your ER Stuff
Make sure you brush up on your knowledge of UK and Northern Ireland employment legislation. Being able to discuss how you’ve applied this in previous roles will show that you’re not just familiar with the theory but can also put it into practice.
✨Showcase Your Coaching Skills
Since the role involves coaching line managers, think of examples where you've successfully mentored someone or resolved a complex ER issue. Be ready to share these stories during the interview to demonstrate your ability to influence and support others.
✨Prepare for Case Management Questions
Expect questions about your experience with end-to-end case management. Have specific examples ready that highlight your approach to managing ER cases, including how you maintained compliance with policies and GDPR while ensuring effective resolutions.
✨Build Relationships
The job requires building positive relationships with various stakeholders. Think about how you’ve done this in the past and be prepared to discuss your strategies for maintaining strong working relationships, especially in challenging situations.
