At a Glance
- Tasks: Serve customers, stock shelves, and support a friendly team in a fast-paced environment.
- Company: Join Asda, a leading retail company focused on customer experience.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Other info: Flexible shifts available, including nights and weekends, with great career growth opportunities.
- Why this job: Make a real difference in customer service while working with an awesome team.
- Qualifications: Customer-focused attitude, good communication skills, and a willingness to learn.
The predicted salary is between 15 - 15 £ per hour.
Location: Melksham
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Nights
Hours per Week: 25
Pay Rate: £15.25
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 3 June 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Night-Shift Service Pro - Customer-Driven & Team Focused in Melksham employer: ASDA
At Asda, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Our Melksham location provides a supportive environment with numerous employee growth opportunities, competitive pay, and a comprehensive benefits package that includes discounts, wellbeing support, and recognition programmes. Join us as a Night-Shift Service Pro and be part of a dedicated team that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Night-Shift Service Pro - Customer-Driven & Team Focused in Melksham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer or worked well in a team. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Dress the part! Even though it's a night shift, showing up looking smart and professional can make a great first impression. It shows you care about the role and are ready to represent Asda.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re genuinely interested in the position!
We think you need these skills to ace Night-Shift Service Pro - Customer-Driven & Team Focused in Melksham
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your passion for customer service in your application. We want to see how you’ve made a positive impact on customers in the past, so share specific examples that showcase your friendly and helpful approach.
Team Spirit is Key:Since teamwork is at the heart of what we do, let us know about your experiences working in a team. Mention any roles where you supported your colleagues or contributed to a group goal—this will show us you’re a true team player!
Be Reliable and Ready:Reliability is crucial for a Night-Shift Service Pro. In your application, emphasise your punctuality and commitment to showing up ready to work. We love candidates who take pride in their work and can be counted on during those late-night shifts.
Bring Your Positive Energy:A positive attitude can make all the difference in a fast-paced environment. Let us know how you bring energy and enthusiasm to your work. Share any instances where your positivity helped uplift your team or improved the customer experience.
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night-Shift Service Pro at Asda entails. Familiarise yourself with the key responsibilities like stocking shelves and serving customers. This will help you demonstrate your enthusiasm for the role and how you can contribute to the team.
✨Showcase Your Customer Focus
As a Service Colleague, customer service is paramount. Prepare examples from your past experiences where you've gone above and beyond for customers. This will highlight your customer-driven mindset and show that you genuinely care about making their experience positive.
✨Emphasise Teamwork
Since teamwork is crucial in this role, think of instances where you've successfully collaborated with others. Be ready to discuss how you support your colleagues and contribute to a friendly work environment. This will resonate well with the interviewers looking for a team player.
✨Bring Your Positive Energy
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, engage with the interviewer, and express your eagerness to learn and grow within the company. This will leave a lasting impression and show that you're a great fit for the team.
