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- Tasks: Lead the online operation, engage your team, and ensure customer satisfaction.
- Company: Join Asda, a leading retailer with a focus on teamwork and innovation.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and wellness support.
- Why this job: Be the driving force behind our online success and make a real impact.
- Qualifications: Experience in online retail management and strong leadership skills.
- Other info: Flexible shifts and excellent career development opportunities await you.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Location: Eastlands
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Hours per Week: 45
Salary: Competitive salary plus benefits
Category: Store Management
Closing Date: 20 March 2026
At Asda, you’ll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy. You will be responsible for the online shrink agenda with structured process and data‑led decisions and validating picker and driver resource for the store through effective rota planning, ensuring the team drives picking accuracy to guarantee consistency on the online operation.
What qualities you’ll need:
- Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
- Lead with impact: Engaging and coaching your team to constantly improve routine and process while creating a culture of selling with personality, driving pick accuracy, and serving our customers with heart and pride.
- Results‑focused: Drive best‑value offering across our online operation, CSI, and react to customer feedback to create and execute effective action plans from audits.
- Talent Development: Listen with empathy, drive resilience, and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team, creating an environment where people feel valued, trusted, and motivated to step up.
What you’ll bring:
- Experience as Team Leader, Supervisor or Manager in a complex online retail environment.
- Operational knowledge of online retail processes.
- Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
- Experience developing teams and managing change through leadership and building resilience.
- Strong organisational skills and great customer service.
- Flexibility to work a range of shifts, including weekends and evenings.
Are you ready to take the next step and be the guiding force behind one of our Superstores/centres? Apply today and find your everything at Asda.
Everything you’ll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discretionary company bonus scheme.
- Access to an enhanced electric car scheme.
- Free eye test for you and your nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, and access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Online Manager in Manchester employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Asda on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to online management. Think about how you’d drive strategy into action and lead your team with impact. We want you to shine!
✨Tip Number 3
Show off your results-focused mindset! Be ready to discuss specific examples of how you've improved processes or customer satisfaction in previous roles. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Asda family.
We think you need these skills to ace Online Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Online Manager role. Highlight your experience in online retail and how it aligns with our values at Asda. We want to see how you can drive strategy into action!
Showcase Your Leadership Skills: We’re looking for someone who can lead with impact! Use your application to demonstrate your ability to engage and coach teams. Share specific examples of how you've developed talent and created a positive work environment.
Be Results-Focused: In your application, emphasise your results-driven approach. Talk about how you've improved processes, increased picking accuracy, or managed shrink in previous roles. We love seeing data-led decisions in action!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Asda!
How to prepare for a job interview at ASDA
✨Know the Online Operation Inside Out
Before your interview, make sure you understand the ins and outs of online retail operations. Familiarise yourself with key metrics like picking accuracy and customer satisfaction indices. This will show that you're not just interested in the role but also have a genuine understanding of what it entails.
✨Showcase Your Leadership Skills
As an Online Manager, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've engaged and coached teams in the past. Highlight any specific strategies you've used to improve performance and create a positive work culture.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, such as managing shrink or improving availability. Think through potential challenges and how you would address them. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Emphasise Your Customer-Centric Approach
Since customer satisfaction is key, be prepared to discuss how you've reacted to customer feedback in previous roles. Share examples of action plans you've executed based on audits or customer insights, showing that you prioritise the customer experience in your decision-making.