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- Tasks: Lead daily operations and strategy for our Superstore, ensuring efficiency and customer satisfaction.
- Company: Join Asda, a leading retail brand with a focus on teamwork and community.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and comprehensive wellbeing services.
- Why this job: Be the driving force behind a vibrant store culture while empowering your team.
- Qualifications: Experience in retail management and a passion for coaching diverse teams.
- Other info: Great opportunities for career growth and a supportive work environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Clapham Junction
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 45
Salary: Competitive salary plus benefits
Category: Store Management
Closing Date: 23 March 2026
Overview: As our General Store Manager, you’ll lead the planning strategy and execution of our store’s day-to-day operations across key departments - including Non-Food, Online and Customer, to make sure that availability is maximised, waste and shrink are minimised, and our Superstore/Centre runs efficiently, safely and fully compliant. You’ll work closely with your Operations Manager and department managers to deliver consistent standards, drive productivity, and ensure our store is always ready for customers. Whether it’s improving delivery flow, stock routines, or compliance, you’ll be the driving force behind achieving consistent operational excellence.
As a General Store Manager, you lead with heart as well as results. You build self-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond. You’re transparent in your decisions, clearly sharing the “why” and inviting your team to solve challenges together. You support your team without taking over—coaching through questions, encouraging ownership, and celebrating initiative. You believe great stores are built by empowered people and creating a culture of always serving with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the “Asdaness” to work every day.
What qualities you’ll need:
- Execution and result-focused: You’re passionate about getting things done right, first time, every time displaying resilience, focus and passion for the business and holding your managers to account.
- Commercial awareness: You understand how availability, waste, and shrink impact performance—and you know how to improve them, planning the shrink strategy and agenda to be delivered by the team as well as acting on opportunity with clear actions. Ensure POS one best way is followed across the store delivering strong value message for our customers.
- Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.
- Organised and efficient: You thrive in a fast-paced environment and know how to prioritise and delegate effectively to ensure promotional activity is landed to brief and on time by the team.
- Collaborative: You will promote collation between departments to ensure operational excellence and a seamless customer experience is always delivered consistently across the Superstore/centre.
- Data-driven: You use insight to make informed decisions and drive operational improvements, lead the shrink agenda by driving standards and ensure the store remains legal and compliant for customer and colleagues.
What you’ll bring:
- Experience as General Store Manager or Operations Manager leading diverse teams in a large-format retail environment with energy and pace.
- Strong operational knowledge across food and non-food departments with a track record of achieving consistent operational excellence.
- A track record of improving availability, reducing waste, and managing shrink.
- Proven record of developing large teams and managing change through leadership and building resilience.
- Experience managing complex ER cases and confidence in understanding HR policies and processes.
- Strong organisational skills and exceeding customer service.
Are you ready to take the lead and be the driving force behind one of our Superstore/centres? Apply today and find your everything at Asda.
Everything you’ll love:
- You will get an excellent benefits package including:
- Discretionary company bonus
- ÂŁ8,000 car allowance
- Company pension up to 7% matched
- 15% colleague discount in store and online.
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be proud to be Asda and proud to be themselves.
General Store Manager in London employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Store Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend local events, join online forums, or even hit up LinkedIn. You never know who might have the inside scoop on a General Store Manager position!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've coached teams and improved store operations. They want to see that you can lead with heart and results!
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you’d handle challenges like waste management or team dynamics. This is your chance to shine and show them you’re the perfect fit for their store!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace General Store Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and leadership shine through. We want to see how excited you are about the role of General Store Manager and how you can bring that energy to our team.
Be Specific: Use specific examples from your past experiences to demonstrate your skills in operational excellence, coaching, and team management. We love seeing how you've tackled challenges and achieved results in previous roles.
Tailor Your Application: Make sure to tailor your application to reflect the qualities we’re looking for, like commercial awareness and collaboration. Highlight how your experience aligns with our values and the responsibilities of the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at ASDA
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's operations, especially in areas like Non-Food and Online. Understand their current strategies for maximising availability and minimising waste. This knowledge will show your passion for the role and help you discuss how you can contribute to operational excellence.
✨Showcase Your Leadership Style
Be prepared to talk about your coaching and leadership experiences. Share specific examples of how you've developed teams and improved performance. Highlight your ability to create a positive environment where team members feel valued and motivated, as this aligns perfectly with the company’s values.
✨Demonstrate Commercial Awareness
Discuss your understanding of how availability, waste, and shrink impact store performance. Bring examples of strategies you've implemented in the past to improve these areas. This will demonstrate that you not only understand the numbers but also know how to drive results effectively.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the store's current challenges or future goals. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values, especially regarding collaboration and customer service.