At a Glance
- Tasks: Assist customers with their data rights and ensure requests are handled efficiently.
- Company: Join Asda, a leading retailer with a focus on inclusion and teamwork.
- Benefits: Enjoy a competitive salary, bonus, pension, and fantastic discounts.
- Other info: Hybrid working model with great career development opportunities.
- Why this job: Make a real difference by helping others navigate their data rights.
- Qualifications: Strong communication skills and a proactive attitude are key.
The predicted salary is between 30000 - 40000 £ per year.
Be the first point of contact for customers and colleagues who want to exercise their data subject rights (for example, making a subject access request or asking for their data to be deleted). Review those requests and triage them to ensure that they are dealt with promptly and effectively within the legal deadline. Have responsibility for logging requests on the team’s database and tracking them through to completion. Action requests: gather documents and information from the relevant parts of the business, review the information to ensure the right level of detail is shared. Communicate with individuals in relation to their requests. Work with the team to resolve challenges and issues as they arise.
We’re looking for someone who wants to do the right thing by our customers and colleagues, who can communicate well with others and who relishes being part of an energetic and hard-working team. You should have a happy to help attitude, be able to pick things up quickly and will need to work well under pressure. You’ll need to be passionate about delivering great results and enthusiastic about learning and developing the role.
You’ll need these skills:
- Customer service experience (useful but not essential)
- Good attention to detail
- Confident written communication skills
- Ability to develop strong working relationships
- Strong organisational skills and ability to prioritise workload
- Great time management
- Ability to work under pressure
- Ability to proactively seek out better ways of doing things and offer up ideas and solutions
- Comfortable using Microsoft programs such as Outlook, Word and PowerPoint and learning how to use new software (the team uses One Trust)
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Data Subject Rights Assistant in Leeds employer: ASDA
Asda is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary and a comprehensive benefits package that includes a discretionary company bonus, generous pension contributions, and access to wellbeing services. With a hybrid working model that promotes flexibility and collaboration, Asda fosters a vibrant work culture where diversity is celebrated, and every colleague is encouraged to bring their authentic selves to work. The role of Data Subject Rights Assistant not only provides meaningful engagement with customers and colleagues but also offers ample opportunities for personal and professional growth within a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Data Subject Rights Assistant in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Asda on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to data subject rights. We recommend role-playing with a friend to get comfortable with your responses and show off that confident communication style they’re looking for.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the team, let them know how excited you are about the role and how you can contribute to their mission of delivering great results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Asda family.
We think you need these skills to ace Data Subject Rights Assistant in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Data Subject Rights Assistant role. Highlight your relevant skills, especially in customer service and written communication, to show us you’re the right fit for our team.
Show Off Your Attention to Detail:Since this role involves reviewing requests and ensuring accuracy, it’s crucial to demonstrate your attention to detail. Use specific examples in your application that showcase how you've successfully managed similar tasks in the past.
Communicate Clearly:We love clear and confident communication! Make sure your written application reflects this by being concise and to the point. Avoid jargon and keep it professional yet friendly, just like we do at StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ASDA
✨Know Your Data Rights
Familiarise yourself with data subject rights, such as access requests and the right to erasure. Understanding these concepts will help you demonstrate your knowledge during the interview and show that you're ready to be the first point of contact for customers.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles. Since this position requires strong written communication skills, think about instances where you’ve had to explain complex information clearly and concisely.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially under pressure, as this role demands great time management.
✨Emphasise Your Team Spirit
Asda values teamwork, so come prepared with examples of how you've collaborated with others to solve problems. Highlight your 'happy to help' attitude and any experiences where you’ve contributed to a positive team environment.
