At a Glance
- Tasks: Lead a dynamic team to deliver top-notch patient care and manage optical operations.
- Company: Join Asda, a leader in retail healthcare with a focus on customer wellbeing.
- Benefits: Enjoy competitive salary, bonuses, discounts, and flexible working patterns.
- Other info: Access to wellbeing services and excellent career growth opportunities.
- Why this job: Make a real difference in patients' lives while developing your leadership skills.
- Qualifications: Must be a qualified dispensing optician with strong coaching and leadership abilities.
The predicted salary is between 30000 - 40000 £ per year.
Your Role
At Asda, nothing is more important to us than the health and wellbeing of our customers, and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.
Rota: Sat 9:00-18:30, Mon 9:00-18:30, Tues 9:00-18:30, Thurs 9:00-18:30
About You
Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You’ll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer's needs. Working in close partnership with an Optometrist, you will also coach and develop your team, so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities, you will need to be organised and able to manage your time effectively.
You’ll be:
- A fully qualified dispensing optician registered with the GOC
- On track to meet the statutory points requirement for CPD
- Confident in coaching others
- Able to provide excellent customer and patient care
- Driven and ambitious to ensure the department meets its targets
- Proven leadership skills in a fast-paced Optics environment
- Organised and able to manage your time effectively
Everything you'll love
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking to theme parks and cinemas
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
Lead Optical Manager - Part-Time, Patient Care & Growth employer: ASDA
Asda is an exceptional employer that prioritises the health and wellbeing of both its customers and employees. With a strong focus on professional development, our Optical Managers benefit from comprehensive support, including access to clinical resources and a collaborative team environment. The part-time role in Warrington offers a competitive salary, flexible working patterns, and an extensive benefits package, ensuring a rewarding and fulfilling career in optical retail healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Optical Manager - Part-Time, Patient Care & Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Asda, especially in the Optical department. They can give you insider tips on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples where you've successfully coached others or managed a team. We want to see that you can handle the fast-paced environment and keep everything running smoothly.
✨Tip Number 3
Show off your customer care skills! Be ready to discuss how you’ve gone above and beyond for patients in the past. At Asda, we pride ourselves on excellent service, so let’s hear how you’ve made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Lead Optical Manager - Part-Time, Patient Care & Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Optical Manager role. Highlight your leadership experience, customer care skills, and any relevant qualifications to show us you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about patient care and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Coaching Skills:Since coaching is key for this role, share examples of how you've successfully developed others in your previous positions. We want to see how you can inspire and lead your team to success!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at ASDA
✨Know Your Stuff
Make sure you brush up on your knowledge of optical care and the specific services Asda offers. Familiarise yourself with their unique pricing approach and how it benefits customers. This will show that you're genuinely interested in the role and understand what makes Asda stand out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about times when you coached others or improved team performance. Being able to demonstrate your leadership experience will be crucial, as this role heavily relies on managing and developing a team.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling customer complaints or managing staff conflicts. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain excellent patient care under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the support you'll receive from the Home Office teams or how success is measured in the Optical department. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
