At a Glance
- Tasks: Serve delicious food and create a welcoming environment for customers.
- Company: Join Asda's vibrant food services team with a focus on customer experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, and well-being support.
- Other info: Great opportunities for personal growth and recognition within the company.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: Customer-focused, reliable, and eager to learn in a fast-paced setting.
The predicted salary is between 26500 - 27500 £ per year.
Location: FS - 1341 St Matthews Subway
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 36
Pay Rate: £12.71
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 30 June 2026
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and ensuring every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast‑paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague?
- Customer‑focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast‑paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Well‑being: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague (Food Services) in Jarrow employer: ASDA
At Asda, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. As a Service Colleague in our food services team, you'll enjoy competitive pay, generous colleague discounts, and a range of well-being benefits, all while working in a supportive environment that values your growth and development. With flexible pay options and inclusive networks, Asda is committed to ensuring every employee feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague (Food Services) in Jarrow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they align with your own. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the customer experience, think of examples where you've gone above and beyond for someone. Share these stories during your chat to really impress.
✨Tip Number 3
Be ready to showcase your teamwork! As a Service Colleague, you'll be working closely with others. Prepare to discuss how you've collaborated in the past and how you can contribute to a positive team environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Asda family!
We think you need these skills to ace Service Colleague (Food Services) in Jarrow
Some tips for your application 🫡
Show Your Customer Focus:When writing your application, make sure to highlight your passion for customer service. We want to see how you enjoy helping people and creating positive experiences, so share any relevant examples from your past roles!
Team Spirit is Key:As a Service Colleague, teamwork is essential. In your application, mention times when you've worked well with others or supported your colleagues. This will show us that you're a great fit for our friendly team!
Be Reliable and Ready:Reliability is crucial in our fast-paced environment. Make sure to emphasise your punctuality and commitment to showing up ready to work. We love candidates who take pride in their responsibilities!
Keep it Positive:A positive attitude can make all the difference! In your written application, let your enthusiasm shine through. We want to see that you're excited about the role and eager to learn new skills!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague in food services entails. Familiarise yourself with the key responsibilities like customer service, food preparation, and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Service Colleague, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your friendly approach and how you handle difficult situations to demonstrate your customer-focused mindset.
✨Emphasise Teamwork
Since this role requires working closely with others, be ready to discuss your experience as a team player. Share specific instances where you collaborated effectively with colleagues, supported them during busy times, or contributed to a positive team environment. This will show that you fit well into their fast-paced team culture.
✨Bring a Positive Attitude
Your enthusiasm can set you apart! During the interview, let your positive energy shine through. Talk about how you maintain a cheerful disposition even during busy shifts and how you motivate those around you. A great attitude is key in food services, and they’ll want to see that in you.
