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- Tasks: Serve customers, stock shelves, and support a friendly team in a fast-paced environment.
- Company: Join Asda, a leading retail company focused on customer experience.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Why this job: Make a difference in customers' lives while gaining valuable skills and experience.
- Qualifications: Customer-focused attitude, teamwork skills, and willingness to learn.
- Other info: Flexible shifts available, including evenings and weekends, with great career growth opportunities.
The predicted salary is between 10 - 16 £ per hour.
Location: Felling
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Afternoons
Hours per Week: 16
Pay Rate: £12.60
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 11 March 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague (Hiring Immediately) in Gateshead employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague (Hiring Immediately) in Gateshead
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you show that you're a perfect fit for the Service Colleague role.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've helped someone or worked in a team. Being able to share these stories will make you stand out as a reliable and positive candidate.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while still being yourself—after all, you'll be working in a friendly team!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, it shows you're keen and ready to jump into the action at Asda. Don’t miss out on this opportunity!
We think you need these skills to ace Service Colleague (Hiring Immediately) in Gateshead
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. Share examples of how you've helped customers in the past and how you can bring that friendly approach to our team.
Team Spirit is Key: We love a good team player! In your application, mention any experiences where you've worked well with others. This could be in previous jobs, school projects, or even volunteer work—anything that shows you thrive in a team environment.
Be Reliable and Ready: Reliability is crucial for us at Asda. Make sure to emphasise your punctuality and commitment in your application. A quick note about your availability for shifts, especially weekends and evenings, will also go a long way!
Keep it Positive: A positive attitude can make all the difference! Use your application to convey your enthusiasm for the role. Let us know why you're excited about joining our team and how you plan to bring that energy to every shift.
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague at Asda entails. Familiarise yourself with the key responsibilities like stocking shelves and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer focus is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Whether it’s resolving an issue or simply making someone’s day better, these stories will highlight your suitability for the role.
✨Emphasise Teamwork
Since teamwork is essential in this role, think of instances where you've successfully collaborated with others. Be ready to discuss how you support your colleagues and contribute to a positive work environment. This will demonstrate that you’re a team player who fits well into their culture.
✨Bring Your Positive Energy
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, engage with the interviewer, and express your eagerness to learn and grow within the company. This will leave a lasting impression and show that you’re ready to bring energy to the team.