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- Tasks: Lead store operations, ensuring excellent execution and team performance.
- Company: Join Asda, a leading retail giant with a focus on teamwork and community.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and wellness support.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Make a real impact by coaching teams and enhancing customer experiences.
- Qualifications: Experience in retail management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Galashiels
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 45
Salary: Competitive salary plus benefits
Category: Store Operations
Closing Date: 24 May 2026
At Asda, we want you to Find Your Everything. As our Operations Manager, you’ll deliver excellent execution across the store and embed consistent routines that deliver availability, waste, and shrink. You’ll review store processes to deliver great metrics and KRAs for availability, waste, and shrink by embedding routine and process across the shop floor, adhering to contract base management and wage control whilst leading and coaching our managers and teams to deliver excellent store standards across Ambient and Fresh departments as well as George and General Merchandising in our large format stores.
As an Operations Manager, you lead with heart, building self-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond. You’re transparent in your decisions, clearly sharing the 'why' and inviting your team to solve challenges together. You support your team by coaching through questions, encouraging ownership, and celebrating initiative. You believe in creating a culture of always serving with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the 'Asdaness' to work every day.
What qualities you’ll need:
- Execution and result-focused: You’re passionate about getting things done right, first time, every time displaying resilience, focus, and passion for the business and holding your managers to account.
- Commercial awareness: You understand how availability, waste, and shrink impact performance—and you know how to improve them, leading the shrink agenda through the team and driving standards and inputs as well as acting on opportunity with clear actions.
- Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart, and pride, and get one more item in every basket.
- Organised and efficient: You thrive in a fast-paced environment and know how to prioritise and delegate effectively to ensure promotional activity is landed to brief and on time by the team.
- Collaborative: You work across teams to ensure smooth operations and a seamless customer experience.
- Data-driven: You use insight to make informed decisions and drive operational improvements, lead the shrink agenda by driving standards and ensure the store remains legal and compliant for customers and colleagues.
What you’ll bring:
- Experience managing diverse teams in a large-format retail environment with energy and pace.
- Strong operational knowledge across food and non-food departments.
- A track record of improving availability, reducing waste, and managing shrink.
- Confidence in developing large teams and managing change through leadership and building resilience.
- Experience managing ER cases and understanding HR policies and processes.
- Strong organisational skills and exceeding customer service.
Are you ready to take the next step in your career and be the second one in command to one of our Superstore/centres? Apply today and find your everything at Asda.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discretionary company bonus scheme.
- Access to an enhanced electric car scheme.
- Free eye test for you and your nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer, and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Operations Manager in Galashiels employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Galashiels
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, attend local events, or join online groups. You never know who might have the inside scoop on that Operations Manager role at Asda!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to operations management. Think about how you’d tackle availability, waste, and shrink – show them you’re ready to hit the ground running!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Share examples of how you’ve coached teams and improved processes in past roles. We want to see that heart and passion for developing others!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to finding your everything at Asda!
We think you need these skills to ace Operations Manager in Galashiels
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in managing diverse teams and improving store metrics like availability and waste, as these are key to what we’re looking for.
Showcase Your Leadership Skills: We want to see how you lead with heart! Share examples of how you've coached teams and created a positive work environment. This will help us understand your approach to building self-esteem and motivating others.
Be Data-Driven: Since this role is all about making informed decisions, include any relevant data or metrics from your past experiences. Show us how you've used insights to drive operational improvements and manage shrink effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ASDA
✨Know Your Metrics
As an Operations Manager, you'll need to be data-driven. Brush up on key performance indicators like availability, waste, and shrink. Be ready to discuss how you've improved these metrics in past roles and how you plan to do the same at Asda.
✨Showcase Your Leadership Style
This role requires strong coaching and leadership skills. Prepare examples of how you've led diverse teams, developed talent, and created a positive work environment. Highlight your ability to listen with empathy and foster open communication.
✨Demonstrate Organisational Skills
In a fast-paced retail environment, being organised is crucial. Share specific strategies you've used to prioritise tasks and delegate effectively. Discuss how you ensure promotional activities are executed on time and to brief.
✨Emphasise Collaboration
Collaboration is key in this role. Be prepared to talk about how you've worked across teams to enhance operations and improve customer experiences. Share examples of successful partnerships and how they benefited the store's performance.