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- Tasks: Lead the setup and operation of delivery routing systems for optimal efficiency.
- Company: Join Asda, a leading retailer with a focus on innovation and teamwork.
- Benefits: Enjoy a competitive salary, hybrid working, and a fantastic benefits package.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real impact on e-commerce delivery operations and drive sales growth.
- Qualifications: Experience in e-commerce delivery systems and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Asda House
Employment Type: Full time
Contract Type: Permanent
Hours Per Week: 37.5
Salary: Competitive salary plus benefits
Category: Distribution/Transportation
Closing Date: 9 May 2026
Responsibilities:
- Own the end‑to‑end setup and operation of the delivery routing system, ensuring stores have clear, accurate and timely visibility of required driver shifts and capacity plans.
- Provide expert ongoing operational support for routing, acting as the primary escalation point for store queries and leading the day‑to‑day and long‑term development of the store helpdesk model to improve service quality and efficiency.
- Continuously optimise fleet size and driver shift patterns to ensure delivery capacity is aligned to demand and enables an optimal customer slot offering across the network.
- Drive sales growth and profitability by leading quarterly driver shift pattern changes, balancing customer availability, cost efficiency and operational feasibility.
- Define and deliver the routing system enhancement roadmap, working cross‑functionally to prioritise and drive forward improvements.
- Lead key business critical initiatives and projects, including quarterly driver shift reviews, routing configuration changes and network optimisation activities.
- Lead, coach and develop a team of coordinators, creating a high‑performance culture that thrives in a fast‑paced, change‑driven environment while ensuring consistent operational excellence.
Qualifications:
- Strong understanding of e‑commerce delivery routing systems and last‑mile operational models, with experience maximising network efficiency at scale.
- Proven ability to operate effectively in a fast‑paced, evolving environment, adapting approach and priorities through periods of change and ambiguity.
- Highly analytical, with the ability to translate complex datasets into clear, actionable business insights and recommendations.
- Commercially minded, with experience delivering growth and efficiency through optimised capacity planning and routing strategies.
- Strong people leadership skills, able to motivate, engage and develop teams to deliver change in line with wider business strategy.
- Line management experience is essential, with a track record of building capability and driving accountability within teams.
Benefits:
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum of 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- Company Car allowance of £5,700
- 15% colleague discount in store and online
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity
Ecommerce Delivery Operations Development Manager employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Delivery Operations Development Manager
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and delivery operations space. Use LinkedIn to connect with current employees at Asda or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 2
Prepare for those interviews! Research common questions for roles like Ecommerce Delivery Operations Development Manager. Think about how your experience aligns with their needs, especially around routing systems and team leadership. Practice makes perfect!
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. Bring examples of how you’ve optimised operations or improved efficiency – this will really impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Get your application in and let’s get you on board!
We think you need these skills to ace Ecommerce Delivery Operations Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Delivery Operations Development Manager role. Highlight your experience with e-commerce delivery routing systems and any relevant achievements that showcase your ability to optimise operations.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Use it to explain how your skills align with our needs, especially in areas like team leadership and operational excellence.
Showcase Your Analytical Skills: Since this role requires a strong analytical mindset, include examples of how you've translated complex data into actionable insights. This will help us see your problem-solving abilities in action.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it as we move forward!
How to prepare for a job interview at ASDA
✨Know Your Routing Systems
Make sure you brush up on your knowledge of e-commerce delivery routing systems. Be ready to discuss how you've maximised network efficiency in previous roles, as this will show your understanding of the core responsibilities of the position.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to translate complex datasets into actionable insights. Bring examples of how you've used data to drive decisions in past roles, as this will highlight your analytical prowess and commercial mindset.
✨Leadership Experience is Key
Be ready to talk about your line management experience. Share specific instances where you've motivated and developed teams, especially in fast-paced environments. This will help illustrate your people leadership skills and your ability to foster a high-performance culture.
✨Emphasise Adaptability
Given the fast-paced nature of the role, be prepared to discuss how you've adapted to change in previous positions. Share examples that showcase your flexibility and how you've successfully navigated ambiguity while still delivering results.