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For Companies At a Glance
- Tasks: Lead daily store operations, support teams, and ensure customer satisfaction.
- Company: Join Asda, a leading retailer dedicated to excellent service and community.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellness support.
- Why this job: Be at the heart of the action, inspiring your team and making a difference.
- Qualifications: Experience in a supervisory role, strong problem-solving skills, and flexibility required.
- Other info: Work full-time with a competitive salary and opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Title
Duty Manager
Location
St Nicholas Gate Carlisle
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
45
Salary
Competitive salary plus benefits
Category
Store Management
Closing Date
7 August 2025
At Asda, we want you to find your everything. As a Duty Manager, you’ll play a vital role in the day-to-day running of our store. You’ll be the go-to leader on shift, ensuring our teams are supported, our customers are delighted, and our operations run smoothly. Whether it’s stepping in to resolve an issue, motivating the team, or making sure shelves are stocked and standards are high, you’ll be right at the heart of the action. You’ll work closely with the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work.
What makes a brilliant Duty Manager:
- Customer-first mindset: You’re passionate about delivering excellent service and know how to inspire others to do the same.
- Operational know-how: You’ve got experience running shifts, managing priorities, and making quick decisions to keep things moving.
- Leadership skills: You lead by example, support your team, and know how to get the best out of people.
- Problem solver: You stay calm under pressure and can handle anything from customer complaints to operational hiccups.
- Team player: You work well with others and communicate clearly with colleagues at all levels.
- Adaptable and resilient: You’re comfortable with change and can keep your team focused and motivated through it.
- Drive Performance: Monitor KPIs and sales targets, using your insight to boost results and celebrate success.
What you’ll bring:
- Experience in a supervisory or team leader role, ideally in a fast-paced retail or hospitality environment.
- Confidence in handling customer queries and team challenges.
- A proactive approach to problem-solving and continuous improvement.
- Flexibility to work a range of shifts including evenings, weekends, and bank holidays.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discretionary company bonus scheme
- Access to an enhanced electric car scheme
- Free eye test for you and your nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
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Duty Manager employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Asda's values and customer service philosophy. Understanding their commitment to a customer-first mindset will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you motivated your team or resolved conflicts effectively.
✨Tip Number 3
Brush up on your operational knowledge, especially regarding retail management. Being able to speak confidently about managing shifts, KPIs, and sales targets will set you apart as a strong candidate.
✨Tip Number 4
Prepare to discuss your adaptability and resilience. Think of examples where you've successfully navigated change or handled pressure, as these traits are crucial for a Duty Manager role at Asda.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Asda is looking for in a Duty Manager. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in supervisory roles, particularly in retail or hospitality. Emphasise your leadership skills, problem-solving abilities, and customer service mindset.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent service and your operational know-how. Use specific examples from your past experiences to demonstrate how you meet the requirements of the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer-First Mindset
As a Duty Manager, it's crucial to demonstrate your passion for excellent customer service. Prepare examples of how you've gone above and beyond for customers in previous roles, and be ready to discuss how you would inspire your team to do the same.
✨Highlight Your Leadership Skills
Leadership is key for this role. Be prepared to share specific instances where you've successfully led a team, resolved conflicts, or motivated others. Show that you can lead by example and support your colleagues effectively.
✨Demonstrate Problem-Solving Abilities
The ability to stay calm under pressure is essential. Think of scenarios where you've faced challenges, whether with customers or operations, and explain how you handled them. This will showcase your adaptability and resilience.
✨Emphasise Teamwork and Communication
Being a team player is vital in this role. Prepare to discuss how you've collaborated with others in past positions, and highlight your communication skills. This will show that you can work well with colleagues at all levels.
