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- Tasks: Lead a dynamic team to deliver top-notch optical care and customer service.
- Company: Join Asda, a leader in retail healthcare with a focus on wellbeing.
- Benefits: Enjoy competitive salary, bonuses, discounts, and flexible working options.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Must be a qualified dispensing optician with strong coaching abilities.
- Other info: Be part of an inclusive culture that celebrates diversity and supports personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Wallington
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 40
Salary: Competitive salary plus benefits
Category: Optical, Retail Healthcare
Closing Date: 24 April 2026
Your Role: At Asda, nothing is more important to us than the health and wellbeing of our customers, and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.
Rota: WEEK 1: Saturday 09:00-18:00 & Monday - Friday 09:00-18:00; WEEK 2: Tuesday-Friday 09:00-18:00
About You: Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You'll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customers' needs. Working in close partnership with an Optometrist, you will also coach and develop your team, so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities, you will need to be organised and able to manage your time effectively.
You’ll be:
- A fully qualified dispensing optician registered with the GOC
- On track to meet the statutory points requirement for CPD
- Confident in coaching others
- Able to provide excellent customer and patient care
- Driven and ambitious to ensure the department meets its targets
- Proven leadership skills in a fast-paced Optics environment
- Organised and able to manage your time effectively
Everything you’ll love: You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking to theme parks and cinemas
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Optical Practice Manager in Croydon employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Practice Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to current Optical Managers or colleagues in the industry on LinkedIn. A friendly chat can give you insider info about the role and even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer care. We all know that confidence is key, so rehearse your answers until they feel natural!
✨Tip Number 3
Show off your leadership skills during the interview! Share specific examples of how you've coached others or improved team performance. This will demonstrate you're the right fit for the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Optical Practice Manager in Croydon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Optical Practice Manager role. Highlight your experience in managing teams and providing excellent customer care, as these are key aspects of the job.
Showcase Your Leadership Skills: We want to see your proven leadership skills! Share specific examples of how you've successfully managed a team in a fast-paced environment, especially in optics or retail healthcare.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ASDA
✨Know Your Stuff
Make sure you brush up on your knowledge of optical practices and the specific services offered by Asda. Familiarise yourself with their unique fixed price approach and how it benefits customers. This will show that you're genuinely interested in the role and understand what makes Asda stand out.
✨Showcase Your Leadership Skills
As an Optical Practice Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in fast-paced environments. Think about times when you've coached others or improved team performance, as these stories will resonate well during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and customer service approach. Think about how you would handle difficult customer queries or manage compliance processes. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the support you'll receive from the Home Office teams or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
