At a Glance
- Tasks: Serve customers, stock shelves, and ensure smooth store operations.
- Company: Join Asda, a leading retail company with a friendly team culture.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Other info: Flexible shifts available, perfect for students balancing work and study.
- Why this job: Be at the heart of customer experience and make a real difference.
- Qualifications: Customer-focused attitude, teamwork skills, and willingness to learn.
The predicted salary is between 26400 - 26400 £ per year.
Location: Chorley
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 36
Pay Rate: £12.71
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 8 June 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Customer Service & Store Ops Associate | Flexible Shifts in Chorley employer: ASDA
At Asda, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Our colleagues enjoy a competitive salary alongside a generous benefits package, including a 15% discount from day one, flexible pay options, and comprehensive wellbeing support. With ample opportunities for personal growth and a commitment to inclusivity, working in our Chorley store as a Service Colleague means being part of a dynamic team dedicated to making every customer's experience memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Store Ops Associate | Flexible Shifts in Chorley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, showing up looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service & Store Ops Associate | Flexible Shifts in Chorley
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your passion for helping people in your application. We want to see how you can make a positive impact on the customer experience, so share any relevant examples from your past roles.
Team Spirit is Key:As a Service Colleague, teamwork is everything! Let us know about your experiences working in a team and how you support your colleagues. We love seeing that collaborative spirit shine through.
Be Reliable and Ready:Reliability is crucial in our fast-paced environment. In your application, mention how you take pride in showing up ready to work and how you manage your time effectively. We appreciate candidates who are dependable!
Bring Your Positive Energy:A positive attitude can make all the difference! Share how you bring energy and enthusiasm to your work. We’re looking for applicants who can uplift the team and create a great atmosphere for customers.
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague at Asda entails. Familiarise yourself with the key responsibilities like stocking shelves and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer focus is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Whether it’s resolving an issue or simply making someone’s day better, these stories will highlight your suitability for the role.
✨Emphasise Teamwork
Since teamwork is essential in this role, think of instances where you've successfully collaborated with others. Be ready to discuss how you support your colleagues and contribute to a positive work environment. This will demonstrate that you’re a team player who fits well into their culture.
✨Bring Your Positive Energy
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, engage with your interviewer, and express your eagerness to learn and grow within the company. This will leave a lasting impression and show that you’re ready to bring energy to every shift.
