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- Tasks: Join our team to provide excellent customer service across various departments.
- Company: Asda, a leading retail company with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Why this job: Flexible shifts that fit your lifestyle while gaining valuable retail experience.
- Qualifications: Friendly attitude and eagerness to learn new skills.
- Other info: Great opportunities for recognition and career growth in a supportive environment.
Location: Burton On Trent
Employment Type: Part time
Contract Type: Fixed Term
Shift Pattern: Work Shift: Days
Hours per Week: 16
Pay Rate: £12.60
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 10 December 2025
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague in Burton upon Trent employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague in Burton upon Trent
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples where you've gone above and beyond for someone. Share these stories during your interview to highlight your friendly nature and commitment to great service.
✨Tip Number 3
Be flexible and open-minded! As a Service Colleague, you'll be working across various departments. Show that you're ready to learn new skills and adapt to different roles. This will make you stand out as a team player who can handle whatever comes your way.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're tech-savvy and ready to embrace the digital side of retail. Don’t miss out on this opportunity!
We think you need these skills to ace Service Colleague in Burton upon Trent
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service!
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a knack for customer service. It’ll help us see why you’d be a great fit!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your answers clear and to the point. Use bullet points if it helps, and make sure to proofread for any typos. A tidy application shows you care!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague entails. Familiarise yourself with the various departments you'll be working in and think about how you can contribute to providing excellent customer service. This will show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers daily. During the interview, highlight your friendly nature and any previous experience in customer service. Share examples of how you've gone the extra mile to help someone, as this will resonate well with the interviewers.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability. Mention your willingness to work late or on weekends, as this shows you're committed to fitting into their schedule and contributing to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.