At a Glance
- Tasks: Lead store operations, ensuring excellent execution and team performance.
- Company: Join Asda, a leading retail company with a focus on teamwork and community.
- Benefits: Enjoy 15% discount, bonuses, flexible pay, and comprehensive wellbeing support.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by leading diverse teams and enhancing customer experiences.
- Qualifications: Experience in managing large teams and strong operational knowledge required.
The predicted salary is between 30000 - 40000 € per year.
Location: Broadstairs
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 45
Salary: Competitive salary plus benefits
Category: Store Operations
Closing Date: 25 May 2026
At Asda we want you to Find Your Everything. As our Operations Manager, you’ll deliver excellent execution across the store and embed consistent routines that deliver availability, waste and shrink. You’ll review store processes to deliver great metrics and KRAs for availability, waste and shrink by embedding routine and process across the shop floor, adhering to contract base management and wage control whilst leading and coaching our managers and teams to deliver excellent store standards across Ambient and Fresh departments as well as George and General Merchandising in our large format stores.
As an Operations Manager, you lead with heart, building self-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond. You’re transparent in your decisions, clearly sharing the "why" and inviting your team to solve challenges together. You support your team by coaching through questions, encouraging ownership, and celebrating initiative. You believe in creating a culture of always serving with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the "Asdaness" to work every day.
What Qualities You’ll Need
- Execution and result-focused: You’re passionate about getting things done right, first time, every time displaying resilience, focus and passion for the business and holding your managers to account.
- Commercial awareness: You understand how availability, waste, and shrink impact performance—and you know how to improve them, leading the shrink agenda through the team and driving standards and inputs as well as acting on opportunity with clear actions.
- Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.
- Organised and efficient: You thrive in a fast-paced environment and know how to prioritise and delegate effectively to ensure promotional activity is landed to brief and on time by the team.
- Collaborative: You work across teams to ensure smooth operations and a seamless customer experience.
- Data-driven: You use insight to make informed decisions and drive operational improvements, lead the shrink agenda by driving standards and ensure the store remains legal and compliant for customers and colleagues.
What You’ll Bring
- Experience managing diverse teams in a large-format retail environment with energy and pace.
- Strong operational knowledge across food and non-food departments.
- A track record of improving availability, reducing waste, and managing shrink.
- Confidence in developing large teams and managing change through leadership and building resilience.
- Experience managing ER cases and understanding HR policies and processes.
- Strong organisational skills and exceeding customer service.
Everything you'll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discretionary company bonus scheme.
- Access to an enhanced electric car scheme.
- Free eye test for you and your nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Operations Manager in Broadstairs employer: ASDA
At Asda, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values every team member's contribution. As an Operations Manager in Broadstairs, you'll benefit from competitive salaries, generous discounts, and a comprehensive wellbeing programme, all while leading a diverse team in a dynamic retail environment. We are committed to your professional growth, providing ample opportunities for coaching and development, ensuring you thrive both personally and professionally in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Broadstairs
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Asda or similar companies. A friendly chat can lead to insider info about job openings and even referrals that could give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations management. Think about how you can showcase your experience with availability, waste, and shrink. We want to hear your success stories that highlight your leadership and coaching skills!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and keep you on the radar of hiring managers. It’s all about making that connection!
✨Tip Number 4
Show us your passion for the role! When you get the chance to meet with us, express your excitement about leading teams and improving store standards. We love candidates who bring energy and a positive attitude to the table!
We think you need these skills to ace Operations Manager in Broadstairs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in managing diverse teams and improving store metrics, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:We want to see how you've led teams in the past. Share specific examples of how you've coached and developed your team members, and how you've created a positive work environment that aligns with our values.
Be Data-Driven:Since the role is all about improving availability, waste, and shrink, include any relevant data or metrics from your previous roles. This will demonstrate your ability to make informed decisions and drive operational improvements.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ASDA
✨Know Your Metrics
As an Operations Manager, you'll need to be data-driven. Brush up on key performance indicators like availability, waste, and shrink before your interview. Be ready to discuss how you've improved these metrics in past roles and how you plan to do the same at Asda.
✨Showcase Your Leadership Style
This role requires strong coaching and leadership skills. Prepare examples of how you've led diverse teams, supported their development, and created a positive work environment. Highlight your ability to listen with empathy and foster open communication.
✨Demonstrate Commercial Awareness
Understand how operational decisions impact the bottom line. Be prepared to discuss strategies you've implemented to improve store performance and customer experience. Show that you can think commercially and act on opportunities effectively.
✨Emphasise Organisational Skills
In a fast-paced retail environment, being organised is key. Share specific examples of how you've prioritised tasks and delegated effectively to meet deadlines. This will show that you can handle the demands of the role while maintaining high standards.
