At a Glance
- Tasks: Pick and pack customer orders with quality items, ensuring a great shopping experience.
- Company: Join Asda, a leading retail company focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, 15% discount, and flexible pay options.
- Other info: Permanent part-time role with excellent career growth and wellbeing support.
- Why this job: Be part of a dynamic team and make a positive impact on customers' lives.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
The predicted salary is between 13 - 16 £ per hour.
Location: Brighton
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Nights
Hours per Week: 16
Pay Rate: £15.14
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 25 March 2026
At Asda, we want you to find your everything. As a Online Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Picking and packing customers' orders with the best quality items and the best dates. These shifts start at 4 AM and will be 4 hours long. This is a permanent role and you will be expected to work the same hours week in week out.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague (Hiring Immediately) in Brighton employer: ASDA
Asda is an exceptional employer, offering a vibrant work culture in Brighton where teamwork and customer service are at the forefront. With competitive pay, generous colleague discounts, and a strong focus on employee wellbeing and growth opportunities, Asda ensures that every Service Colleague feels valued and supported. Join us to be part of a diverse team that celebrates inclusivity and provides meaningful employment with a commitment to your personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague (Hiring Immediately) in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the Service Colleague role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will highlight your customer-focused attitude during the interview.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! As a Service Colleague, you'll be working closely with others. Prepare to discuss how you’ve collaborated with teammates in the past to achieve common goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Asda team and ready to bring that positive energy to every shift!
We think you need these skills to ace Service Colleague (Hiring Immediately) in Brighton
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your passion for customer service in your application. We want to see how you’ve made a positive impact on customers in the past, so share specific examples that showcase your friendly and helpful approach.
Team Spirit is Key:As a Service Colleague, teamwork is essential. In your written application, mention any experiences where you’ve worked well with others. We love to see how you support your colleagues and contribute to a positive team environment.
Be Reliable and Ready:Reliability is crucial for this role. In your application, emphasise your punctuality and commitment to showing up ready to work. We appreciate candidates who take pride in their work and can be counted on week in and week out.
Keep it Positive and Open-Minded:We’re looking for a positive attitude and a willingness to learn. Make sure your application reflects your enthusiasm for the role and your eagerness to develop new skills. Don’t forget to apply through our website for the best chance!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague at Asda entails. Familiarise yourself with the responsibilities like picking and packing orders, and think about how your skills align with their customer-focused approach.
✨Show Your Customer Service Skills
During the interview, be ready to share examples of how you've provided excellent customer service in the past. Highlight your friendly and helpful attitude, as well as any experiences where you made a positive impact on someone's shopping experience.
✨Emphasise Teamwork
As a Service Colleague, you'll be part of a team. Be prepared to discuss how you work well with others and support your colleagues. Share specific instances where you collaborated effectively to achieve a common goal.
✨Bring Enthusiasm and Positivity
A positive attitude can set you apart from other candidates. Make sure to convey your energy and enthusiasm during the interview. Let them know you're excited about the opportunity and willing to learn and grow within the role.