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- Tasks: Help keep our stores running smoothly by serving customers and restocking shelves.
- Company: Join Asda, a leading supermarket with a friendly team culture.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Flexible hours that fit your lifestyle while making a difference for customers.
- Qualifications: Friendly attitude and willingness to learn new skills.
- Other info: Great opportunities for career growth and recognition.
The predicted salary is between 13 - 16 £ per hour.
Location: EXPPFS - 5183 Armada PFS
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Nights
Hours per Week: 16
Pay Rate: £15.14
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 2 February 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles.
If you’re looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves.
Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
We reserve the right to close this vacancy before the advertised closing date.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
- Colleague recognition programme
- Special offers and discounts across a range of services activities, from airport parking to theme parks and cinemas
Service Colleague (Express) - Birmingham employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague (Express) - Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Even if the role is casual, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Service Colleague (Express) - Birmingham
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side.
Tailor Your Application: Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork.
Check Your Details: Before hitting that submit button, double-check all your details. Typos or missing info can make a big difference, and we want to see your best self!
Apply Online: Don’t forget to apply through our website! It’s the easiest way to get your application in front of us, and we can’t wait to hear from you.
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various tasks like serving customers, restocking shelves, and preparing orders. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about customer service, be ready to share examples of how you've helped customers in the past. Think of times when you went above and beyond to assist someone or turned a negative experience into a positive one. This will highlight your friendly and enthusiastic nature!
✨Flexibility is Key
The role requires some flexibility with shifts, especially nights and weekends. Be prepared to discuss your availability and how you can adapt to different schedules. Showing that you're open to working various hours will make you a more attractive candidate.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.