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- Tasks: Lead the store team, ensuring excellent customer service and smooth operations.
- Company: Join Asda, a leading retailer with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and wellbeing support.
- Why this job: Be at the heart of the action, making a real difference every day.
- Qualifications: Experience in retail or hospitality leadership and a passion for customer service.
- Other info: Flexible shifts and great career development opportunities await you.
The predicted salary is between 28800 - 43200 £ per year.
As a Duty Manager, you’ll play a vital role in the day-to-day running of our store. You’ll be the go-to leader on shift, ensuring our teams are supported, our customers are delighted, and our operations run smoothly. Whether it’s stepping in to resolve an issue, motivating the team, or making sure shelves are stocked and standards are high, you’ll be right at the heart of the action. You’ll work closely with the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work.
What makes a brilliant Duty Manager
- Customer-first mindset: You’re passionate about delivering excellent service and know how to inspire others to do the same.
- Operational know-how: You’ve got experience running shifts, managing priorities, and making quick decisions to keep things moving.
- Leadership skills: You lead by example, support your team, and know how to get the best out of people.
- Problem solver: You stay calm under pressure and can handle anything from customer complaints to operational hiccups.
- Team player: You work well with others and communicate clearly with colleagues at all levels.
- Adaptable and resilient: You’re comfortable with change and can keep your team focused and motivated through it.
- Drive Performance: Monitor KPIs and sales targets, using your insight to boost results and celebrate success.
What you’ll bring:
- Experience in a supervisory or team leader role, ideally in a fast-paced retail or hospitality environment.
- Confidence in handling customer queries and team challenges.
- A proactive approach to problem-solving and continuous improvement.
- Flexibility to work a range of shifts including evenings, weekends, and bank holidays.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discretionary company bonus scheme.
- Access to an enhanced electric car scheme.
- Free eye test for you and your nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Duty Manager in Bathgate employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Bathgate
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Asda's values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem under pressure. We want you to showcase your skills in a way that resonates with the role of Duty Manager.
✨Tip Number 3
Be ready to demonstrate your customer-first mindset! Prepare to discuss how you've gone above and beyond for customers in the past. This will show that you’re not just about managing operations but also about creating great experiences.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or store operations. This shows your genuine interest and helps you figure out if Asda is the right fit for you.
We think you need these skills to ace Duty Manager in Bathgate
Some tips for your application 🫡
Show Your Customer-First Mindset: When writing your application, make sure to highlight your passion for excellent customer service. Share specific examples of how you've gone above and beyond to delight customers in previous roles.
Demonstrate Your Leadership Skills: We want to see how you lead by example! Include experiences where you've motivated a team or resolved conflicts. This will show us that you're ready to take charge as a Duty Manager.
Be a Problem Solver: Mention times when you've successfully handled challenges or operational hiccups. We love candidates who can stay calm under pressure and think on their feet!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and get you started on your journey with Asda.
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Duty Manager at Asda entails. Familiarise yourself with the key responsibilities and expectations outlined in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to inspire others and maintain high standards, as this is crucial for the role.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle specific challenges, such as customer complaints or operational issues. Think of real-life situations where you've had to think on your feet and come up with effective solutions. This will showcase your problem-solving skills and calmness under pressure.
✨Emphasise Your Customer-First Mindset
Since delivering excellent service is key for this role, be ready to discuss how you prioritise customer satisfaction. Share stories that illustrate your commitment to going above and beyond for customers, and how you encourage your team to do the same.
