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- Tasks: Serve customers, stock shelves, and support a friendly team in a fast-paced environment.
- Company: Join Asda, a leading retailer focused on customer experience and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and comprehensive wellbeing support.
- Other info: Flexible shifts available, including evenings and weekends, with great career growth opportunities.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Customer-focused attitude, teamwork skills, and a willingness to learn.
The predicted salary is between 13 - 14 £ per hour.
Location: Romford
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Afternoons
Hours per Week: 8
Pay Rate: £13.93
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 31 May 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague in Romford employer: Asda Stores
Contact Detail:
Asda Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague in Romford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will highlight your customer-focused attitude and teamwork spirit.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take pride in yourself and the role you're applying for, which is super important in a customer-facing position like this.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Service Colleague position!
We think you need these skills to ace Service Colleague in Romford
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve made a positive impact on customers in the past—share those stories!
Team Spirit is Key: As a Service Colleague, teamwork is everything! Use your application to demonstrate how you work well with others. Mention any experiences where you’ve collaborated successfully with a team.
Be Reliable and Ready: Reliability is crucial for us at Asda. In your application, emphasise your punctuality and commitment to showing up ready to work. A few examples of your reliability can really make you stand out!
Keep it Positive: We love a positive attitude! Make sure your application reflects your enthusiasm and energy. A friendly tone can go a long way in making your application memorable.
How to prepare for a job interview at Asda Stores
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague at Asda entails. Familiarise yourself with the key responsibilities like stocking shelves and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer focus is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Whether it’s resolving an issue or simply making someone’s day better, these stories will highlight your suitability for the role.
✨Emphasise Teamwork
Since teamwork is essential in this role, think of instances where you've successfully collaborated with others. Be ready to discuss how you support your colleagues and contribute to a positive team environment. This will demonstrate that you’re a great fit for their friendly, fast-paced team.
✨Bring Your Positive Energy
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, engage with the interviewer, and express your eagerness to learn and grow within the company. This will leave a lasting impression and show that you’re ready to bring energy to every shift.