At a Glance
- Tasks: Lead store operations, ensuring excellent execution and team performance.
- Company: Join Asda, a leading retail giant with a focus on teamwork and community.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and wellness support.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Make a real impact by coaching teams and enhancing customer experiences.
- Qualifications: Experience in managing diverse teams and strong operational knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
At Asda we want you to Find Your Everything. As our Operations Manager, you’ll deliver excellent execution across the store and embed consistent routines that deliver availability, waste and shrink. You’ll review store processes to deliver great metrics and KRAs for availability, waste and shrink by embedding routine and process across the shop floor, adhering to contract base management and wage control whilst leading and coaching our managers and teams to deliver excellent store standards across Ambient and Fresh departments as well as George and General Merchandising in our large format stores.
As an Operations Manager, you lead with heart, building self-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond. You’re transparent in your decisions, clearly sharing the “why” and inviting your team to solve challenges together. You support your team by coaching through questions, encouraging ownership, and celebrating initiative. You believe in creating a culture of always serving with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the “Asdaness” to work every day.
What qualities you’ll need:
- Execution and result-focused: You’re passionate about getting things done right, first time, every time displaying resilience, focus and passion for the business and holding your managers to account.
- Commercial awareness: You understand how availability, waste, and shrink impact performance—and you know how to improve them, leading the shrink agenda through the team and driving standards and inputs as well as acting on opportunity with clear actions. Ensure POS one best way is followed across the store delivering strong value message for our customers.
- Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.
- Organised and efficient: You thrive in a fast-paced environment and know how to prioritise and delegate effectively to ensure promotional activity is landed to brief and on time by the team.
- Collaborative: You work across teams to ensure smooth operations and a seamless customer experience.
- Data-driven: You use insight to make informed decisions and drive operational improvements, lead the shrink agenda by driving standards and ensure the store remains legal and compliant for customers and colleagues.
What you’ll bring:
- Experience managing diverse teams in a large-format retail environment with energy and pace.
- Strong operational knowledge across food and non-food departments.
- A track record of improving availability, reducing waste, and managing shrink.
- Confidence in developing large teams and managing change through leadership and building resilience.
- Experience managing ER cases and understanding HR policies and processes.
- Strong organisational skills and exceeding customer service.
Are you ready to take the next step in your career and be the second one in command to one of our Superstore/centres? Apply today and find your everything at Asda.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discretionary company bonus scheme.
- Access to an enhanced electric car scheme.
- Free eye test for you and your nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Operations Manager in Redditch employer: Asda Stores
Asda is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture in Redditch where teamwork and collaboration thrive. With competitive salaries and a comprehensive benefits package, including generous discounts, wellness support, and inclusive networks, Asda fosters an environment where every team member feels valued and empowered to excel. Join us as an Operations Manager and be part of a company that champions personal development and celebrates diversity while driving operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Redditch
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Asda on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations management. Think about how you can showcase your experience in improving availability and reducing waste—those are key areas for Asda!
✨Tip Number 3
Show your passion for coaching and leadership during interviews. Share specific examples of how you've developed teams in the past. Asda loves candidates who can inspire and motivate others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Asda family.
We think you need these skills to ace Operations Manager in Redditch
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in managing diverse teams and improving store metrics, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:We want to see how you've led teams in the past. Share specific examples of how you've coached others and created a positive work environment. This is key for us when considering candidates!
Be Data-Driven:Since we value data-driven decision-making, include any relevant metrics or results from your previous roles. Show us how you've used insights to improve operations and drive performance.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Asda Stores
✨Know Your Metrics
As an Operations Manager, you'll need to be familiar with key performance indicators like availability, waste, and shrink. Before the interview, brush up on these metrics and think of examples from your past experience where you've successfully improved them. This will show that you understand the role and can deliver results.
✨Showcase Your Leadership Style
The job requires strong coaching and leadership skills. Prepare to discuss your approach to leading diverse teams. Think about specific instances where you've motivated your team or resolved conflicts. Highlight how you create a positive environment and encourage ownership among your staff.
✨Demonstrate Commercial Awareness
Understanding the commercial side of operations is crucial. Be ready to talk about how you've previously managed operational challenges and improved store performance. Use data-driven examples to illustrate your decision-making process and how it has positively impacted the business.
✨Emphasise Collaboration
Collaboration is key in this role. Prepare to discuss how you've worked across different teams to ensure smooth operations. Share examples of how you've fostered teamwork and communication to enhance customer experience, as this aligns with the company's values.
