At a Glance
- Tasks: Deliver smiles and groceries to customers' doors while keeping your van in top shape.
- Company: Join Asda, a leading retailer with a focus on customer experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Other info: Flexible shifts, excellent career growth, and a supportive work environment.
- Why this job: Be the friendly face that brightens customers' days and builds community connections.
- Qualifications: Must have a valid UK Driving Licence and a positive, team-oriented attitude.
The predicted salary is between 26400 - 26400 € per year.
Location: Norwich
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 22.5
Pay Rate: £12.71
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 25 May 2026
At Asda, we want you to find your everything. As a Customer Delivery Driver in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re loading your van or delivering to your regular customers, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything by delivering our products right to their front door with a smile.
When you're not on the road, you'll make sure your van is clean and fit for the next delivery (don't worry, you don't need to be an expert mechanic – we'll give you all the training you need) and when we are really busy, you'll be asked to help your team, picking and packing online orders.
What makes a brilliant Customer Delivery Driver:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A valid UK Driving Licence (Full or Automatic only) for at least 12 months with no more than 6 penalty points.
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings – no two days are the same.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Customer Delivery Driver in Norwich employer: Asda Stores
Asda is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where teamwork and customer service are at the forefront. With competitive pay, generous colleague discounts, and a range of benefits including flexible pay options and comprehensive wellbeing support, Asda ensures that its Customer Delivery Drivers in Norwich feel valued and empowered to grow in their roles. The company also fosters inclusivity through its Asda Allies Inclusion Networks, making it a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver in Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their customer-focused culture.
✨Tip Number 2
Practice your delivery skills! Since you'll be driving and interacting with customers, think about how you can showcase your friendly and helpful approach. Maybe even role-play some scenarios with a mate to get comfortable with the customer service aspect.
✨Tip Number 3
Be ready to talk teamwork! As a Customer Delivery Driver, you'll need to work well with others. Prepare examples of how you've supported colleagues in the past or how you've contributed to a team effort. This will highlight your team player attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and keen to join the Asda family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Delivery Driver in Norwich
Some tips for your application 🫡
Show Your Customer Focus:When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve made a positive impact on customers in the past—share those stories!
Be a Team Player:Emphasise your ability to work well with others. Mention any experiences where you’ve collaborated with colleagues to achieve a common goal. We love team players at StudySmarter!
Keep It Positive:Your attitude matters! Use your application to convey your enthusiasm and energy. A positive vibe can really shine through your words, so let that personality of yours come alive!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at StudySmarter.
How to prepare for a job interview at Asda Stores
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver entails. Familiarise yourself with the key responsibilities like loading the van, delivering products, and maintaining a clean vehicle. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Customer Delivery Driver, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your friendly approach and how you handle challenging situations to demonstrate your customer-focused mindset.
✨Emphasise Teamwork and Reliability
Being a team player is crucial in this role. Think of times when you've worked well with others or supported colleagues during busy periods. Also, be ready to discuss your reliability—show up on time, ready to work, and take pride in your duties. This will resonate well with the interviewers.
✨Bring a Positive Attitude
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Share how you maintain energy and motivation, even during busy shifts. This will show that you're not just looking for a job, but are excited about contributing to the team and enhancing the customer experience.
