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- Tasks: Assist customers with eye care, prepare for exams, and dispense eyewear.
- Company: Join Asda, a friendly and inclusive retail healthcare environment.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Other info: Opportunities for career progression and professional training available.
- Why this job: Make a difference in people's lives while gaining valuable skills and experience.
- Qualifications: Friendly, organised, and good with numbers; customer service skills are a must.
The predicted salary is between 26400 - 33600 £ per year.
Location: Kirkcaldy
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 31.5
Pay Rate: £12.71
Category: Non-clinical (Non-MD), Retail Healthcare, Retail Hourly Colleagues
Closing Date: 20 May 2026
About the Role:
To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, which brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.
Our in-store Opticians are hugely popular with our customers, and they'll expect the same warmth and friendliness they get everywhere else in the store, as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products. You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.
We'll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals. With our great training and support, we'll help you keep getting better and better. You’ll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enrol on to the Level 3 Optical Assistant Apprenticeship. The training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements, but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.
About You:
You'll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You're passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Optical Colleague in Kirkcaldy employer: Asda Stores
Contact Detail:
Asda Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Colleague in Kirkcaldy
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you connect with the interviewers and show that you're a great fit for the Optical Colleague role.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with customers daily, think of examples where you've helped someone solve a problem or provided excellent service. This will make you stand out during the interview.
✨Tip Number 3
Be ready to discuss your flexibility! With various shift patterns, it's important to show that you're open to working late or weekends. Highlight your willingness to adapt to the needs of the store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Asda team and becoming an amazing Optical Colleague.
We think you need these skills to ace Optical Colleague in Kirkcaldy
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and organised nature. Remember, we’re looking for someone who can connect with our customers just as much as they can with us.
Tailor Your Application: Make sure to tailor your application to the Optical Colleague role. Highlight any relevant experience or skills that match what we're looking for, like your problem-solving abilities and customer service experience. This will help us see why you’d be a great fit for our team!
Show Your Passion: We love seeing candidates who are genuinely passionate about helping people. In your application, share any experiences that demonstrate your commitment to providing excellent customer care. It’ll make your application stand out and show us you’re the right person for the job!
Apply Online: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can grow with us at Asda Opticians.
How to prepare for a job interview at Asda Stores
✨Know Your Stuff
Before the interview, brush up on your knowledge about optical health and the products you'll be dealing with. Familiarise yourself with common eye tests and the role of an Optical Colleague. This will show that you're genuinely interested and ready to engage with customers.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, practice how you would handle various customer scenarios. Think about how you'd explain eye tests or help someone choose glasses. Being warm and friendly is key, so let your personality shine through!
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work flexible hours, including weekends and late shifts. Highlight any previous experience where you've adapted to changing schedules, as this will demonstrate your commitment to the role.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme or opportunities for career progression. This shows that you're not just interested in the job, but also in growing with the company.