At a Glance
- Tasks: Deliver smiles and groceries to customers' doors while supporting your team.
- Company: Join Asda, a leading retailer with a focus on customer experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellness support.
- Other info: Flexible shifts and great opportunities for personal growth.
- Why this job: Be the friendly face that brightens someone's day with every delivery.
- Qualifications: Valid UK Driving Licence and a positive, team-oriented attitude.
The predicted salary is between 26400 - 26400 € per year.
Location: Hartlepool
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 22
Pay Rate: £12.71
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 1 June 2026
At Asda, we want you to find your everything. As a Customer Delivery Driver in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re loading your van or delivering to your regular customers, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything by delivering our products right to their front door with a smile.
When you're not on the road, you'll make sure your van is clean and fit for the next delivery (don't worry, you don't need to be an expert mechanic – we'll give you all the training you need) and when we are really busy, you'll be asked to help your team, picking and packing online orders.
What makes a brilliant Customer Delivery Driver:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A valid UK Driving Licence (Full or Automatic only) for at least 12 months with no more than 6 penalty points.
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings – no two days are the same.
Everything you'll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Customer Delivery Driver in Hartlepool employer: Asda Stores
Asda is an exceptional employer, offering a vibrant work culture where customer service is at the forefront of everything we do. Our Customer Delivery Drivers enjoy competitive pay, generous colleague discounts, and a range of wellbeing benefits, all while being part of a supportive team that values inclusivity and personal growth. With flexible working hours and comprehensive training provided, this role in Hartlepool not only allows you to connect with the community but also fosters your professional development in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver in Hartlepool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on your customer service skills and teamwork experience, as these are key for the role. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! Even though it’s a driving job, showing up smartly dressed can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Asda with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget to do!
We think you need these skills to ace Customer Delivery Driver in Hartlepool
Some tips for your application 🫡
Show Your Customer Focus:When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve made a positive impact on customers in the past—share those stories!
Be a Team Player:Emphasise your ability to work well with others. Mention any experiences where you’ve collaborated with colleagues to achieve a common goal. We love team players at StudySmarter!
Keep It Positive:Your attitude matters! Use upbeat language and convey your enthusiasm for the role. We’re looking for someone who brings energy to every shift, so let that shine through in your application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Asda Stores
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver at Asda entails. Familiarise yourself with the key responsibilities like loading the van, delivering products, and maintaining a clean vehicle. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Customer Delivery Driver, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone or turned a negative experience into a positive one. This will demonstrate your customer-focused attitude.
✨Emphasise Teamwork and Reliability
Being a team player is crucial for this role. Be ready to discuss how you work well with others and support your colleagues. Also, highlight your reliability—mention your punctuality and commitment to showing up ready to work. These traits are essential for keeping operations running smoothly.
✨Bring a Positive Attitude
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Share how you approach challenges with energy and a smile, and how you’re willing to learn and adapt in a fast-paced environment. This will resonate well with the interviewers.
