Online Manager in Dundonald

Job Title

Online Manager

Location

Dundonald

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Management

Closing Date

28 January 2026At Asda, we want you to find your everything . As our Online Manager , you\’ll lead the store\’s online shopping operation—ensuring customers receive a fast, accurate, and friendly service whether they choose home delivery or click & collect. You\’ll oversee the picking, packing, and dispatching of online orders, making sure every item meets our quality standards, and every delivery is on time. You\’ll manage a team of personal shoppers and delivery drivers, ensuring they\’re motivated, well-organised, and focused on delivering a brilliant customer experience. You\’ll also use data and insight to manage volume, improve efficiency, and respond to customer feedback.
What makes a brilliant Online Manager:
• Customer-focused: You understand the importance of convenience and reliability in online shopping and deliver it consistently.
• Operationally strong: You\’re confident managing logistics, order fulfilment, and delivery schedules in a fast-paced environment.
• Tech-savvy: You\’re comfortable using systems and data to track performance, manage capacity, and solve problems.
• Leadership: You lead by example, support your team, and create a culture of accountability and service excellence.
• Detail-oriented: You ensure accuracy, freshness, and quality in every order.
• Adaptable: You thrive in a dynamic environment and can flex to meet changing customer demand.
What you\’ll bring:
• Experience managing or supervising in a retail or logistics environment.
• Strong organisational and planning skills.
• A passion for leading teams and delivering great service.
• Confidence using technology and data to drive performance.
• Flexibility to work a range of shifts, including early mornings, evenings, and weekends.

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

• Discretionary company bonus scheme

• Access to an enhanced electric car scheme

• Free eye test for you and your nominated user

• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings