At a Glance
- Tasks: Assist customers with their data rights and ensure requests are handled efficiently.
- Company: Join Asda, a leading retailer with a focus on inclusion and teamwork.
- Benefits: Enjoy a competitive salary, hybrid working, and a fantastic benefits package.
- Other info: Be part of a vibrant team with excellent career growth opportunities and a commitment to diversity.
- Why this job: Make a real difference by helping others while developing your skills in a supportive environment.
- Qualifications: Customer service experience is a plus; strong communication and organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Be the first point of contact for customers and colleagues who want to exercise their data subject rights (for example, making a subject access request or asking for their data to be deleted). Review those requests and triage them to ensure that they are dealt with promptly and effectively within the legal deadline. Have responsibility for logging requests on the team’s database and tracking them through to completion. Action requests: gather documents and information from the relevant parts of the business, review the information to ensure the right level of detail is shared. Communicate with individuals in relation to their requests. Work with the team to resolve challenges and issues as they arise.
We’re looking for someone who wants to do the right thing by our customers and colleagues, who can communicate well with others and who relishes being part of an energetic and hard-working team. You should have a happy to help attitude, be able to pick things up quickly and will need to work well under pressure. You’ll need to be passionate about delivering great results and enthusiastic about learning and developing the role.
You’ll need these skills:
- Customer service experience (useful but not essential)
- Good attention to detail
- Confident written communication skills
- Ability to develop strong working relationships
- Strong organisational skills and ability to prioritise workload
- Great time management
- Ability to work under pressure
- Ability to proactively seek out better ways of doing things and offer up ideas and solutions
- Comfortable using Microsoft programs such as Outlook, Word and PowerPoint and learning how to use new software (the team uses One Trust)
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Data Subject Rights Assistant employer: Asda Stores
Asda is an exceptional employer that prioritises a supportive and inclusive work culture, offering a hybrid working model that promotes flexibility while ensuring collaboration. Employees benefit from a competitive salary, comprehensive wellbeing services, and generous parental leave policies, all designed to foster personal and professional growth. With a strong emphasis on teamwork and a commitment to recognising individual contributions, Asda empowers its colleagues to thrive and take pride in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Data Subject Rights Assistant
✨Tip Number 1
Network like a pro! Reach out to current employees at Asda on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Data Subject Rights Assistant role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by practising common questions related to data subject rights and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or projects under pressure. This will demonstrate that you can handle the workload of the Data Subject Rights Assistant position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Asda team. Good luck!
We think you need these skills to ace Data Subject Rights Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Data Subject Rights Assistant role. Highlight your relevant skills, especially in customer service and written communication, to show us you’re the right fit for our team.
Show Off Your Attention to Detail:Since this role involves reviewing requests and ensuring accuracy, it’s crucial to demonstrate your attention to detail. Use specific examples in your application that showcase how you've successfully managed similar tasks in the past.
Communicate Clearly:We love clear and confident communication! Make sure your written application reflects this by being concise and to the point. Avoid jargon and keep it professional yet friendly, just like we do at StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Asda Stores
✨Know Your Data Rights
Familiarise yourself with data subject rights, such as access requests and the right to erasure. Understanding these concepts will not only help you answer questions confidently but also demonstrate your commitment to customer service and compliance.
✨Showcase Your Communication Skills
Since this role involves communicating with customers and colleagues, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations, to highlight your ability to build strong working relationships.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. Use specific examples from your past experiences where you successfully handled multiple requests or projects under pressure, showcasing your time management skills.
✨Embrace a Problem-Solving Mindset
Think of instances where you've proactively sought out better ways to do things. Be prepared to share ideas or solutions you've implemented in previous roles, as this will show your enthusiasm for continuous improvement and your ability to tackle challenges head-on.
