At a Glance
- Tasks: Provide friendly customer service in a fast-paced food environment.
- Company: Join Asda, a leading retailer with a focus on inclusivity.
- Benefits: Enjoy 15% off shopping, flexible pay, and comprehensive wellbeing support.
- Other info: Flexible shifts available, with excellent career growth opportunities.
- Why this job: Be part of a team that values your contributions and celebrates diversity.
- Qualifications: Good communication skills and a positive team attitude.
The predicted salary is between 20000 - 25000 £ per year.
A friendly and helpful approach to customer service. Willingness to work in a fast-paced food service environment. Good communication skills and a team mindset. Flexibility to work a range of shifts, including weekends and evenings.
Alongside a competitive salary, you'll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies: including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Customer Service Pro — Flexible Shifts, Great Perks in Stevenage employer: Asda Stores Ltd
Asda is an exceptional employer that prioritises a supportive and inclusive work culture, offering flexible shifts to accommodate your lifestyle while ensuring a rewarding customer service experience. With a range of benefits including generous discounts, comprehensive wellbeing support, and opportunities for personal growth, Asda fosters an environment where every colleague feels valued and empowered to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Pro — Flexible Shifts, Great Perks in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and what they stand for. This way, you can show how your friendly and helpful approach aligns perfectly with their customer service ethos.
✨Tip Number 2
Practice your communication skills! Since good communication is key in customer service, try role-playing common scenarios with a friend. This will help you feel more confident when discussing your experiences during the interview.
✨Tip Number 3
Flexibility is your friend! Be ready to discuss your availability for those weekend and evening shifts. Highlighting your willingness to adapt will make you stand out as a team player who’s ready to jump in whenever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the perks and benefits that come with being part of the Asda family right from day one!
We think you need these skills to ace Customer Service Pro — Flexible Shifts, Great Perks in Stevenage
Some tips for your application 🫡
Show Your Friendly Side:Since we're all about a friendly and helpful approach to customer service, make sure your application reflects that! Use a warm tone and share any experiences where you’ve gone the extra mile for customers.
Highlight Your Flexibility:We love team players who can adapt to different shifts, including weekends and evenings. In your application, mention your availability and any previous roles where you’ve had to be flexible with your hours.
Communicate Clearly:Good communication skills are key in our fast-paced environment. Keep your application clear and concise, and don’t hesitate to showcase any relevant experience that demonstrates your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll get to see all the great perks we offer right there.
How to prepare for a job interview at Asda Stores Ltd
✨Show Your Friendly Side
Since the role is all about customer service, make sure to showcase your friendly and helpful approach during the interview. Smile, maintain eye contact, and use positive body language to convey your enthusiasm for helping others.
✨Demonstrate Flexibility
Highlight your willingness to work flexible shifts, including weekends and evenings. Share examples from your past experiences where you adapted to changing schedules or took on extra shifts to support your team.
✨Communicate Clearly
Good communication skills are key in this role. Practice answering common interview questions clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving abilities.
✨Emphasise Teamwork
This position requires a team mindset, so be ready to discuss how you've successfully worked in teams before. Share specific examples of how you contributed to team goals and supported your colleagues in a fast-paced environment.
