At a Glance
- Tasks: Help keep our stores running smoothly by serving customers and restocking shelves.
- Company: Join Asda, a leading supermarket chain with a friendly team culture.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Other info: Great opportunities for career growth and inclusion through Asda Allies.
- Why this job: Flexible shifts to fit your lifestyle while making a real difference for customers.
- Qualifications: A friendly attitude and willingness to learn new skills across departments.
The predicted salary is between 10 - 12 £ per hour.
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations, offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we've got you covered! We'll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you'll work across multiple departments to help keep our stores running smoothly. Every day could be different - whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and 'extra special' products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.
You're naturally friendly, enthusiastic, and ready to get stuck in. You'll enjoy learning new skills across different departments and love helping customers find what they need - maybe even having a friendly chat along the way.
Alongside a competitive salary, you'll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies: including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague (Express) - St Helens employer: Asda Stores Ltd
Asda is an exceptional employer, offering flexible working hours that cater to various lifestyles, making it ideal for those seeking a balance between work and personal commitments. With a strong focus on employee wellbeing, inclusive culture, and opportunities for growth across multiple departments, Asda ensures that every Service Colleague feels valued and supported while delivering outstanding service to customers. The added benefits, such as generous discounts and comprehensive parental leave policies, further enhance the rewarding experience of being part of the Asda team in St Helens.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague (Express) - St Helens
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview and show that you’re a perfect fit for the Service Colleague role.
✨Tip Number 3
Be flexible and open-minded! As the job involves various tasks across departments, highlight your willingness to learn new skills and adapt to different situations. This will demonstrate that you're ready to jump in wherever needed, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Asda team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Service Colleague (Express) - St Helens
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and enthusiastic nature shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your character.
Tailor Your Application:Make sure to customise your application for the Service Colleague role. Highlight any relevant experience or skills that match what we’re looking for, especially your ability to work across different departments and provide excellent customer service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say about your experience and why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague involves. Familiarise yourself with the various tasks like serving customers, restocking shelves, and preparing food. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about customer service, be ready to demonstrate your friendly and enthusiastic nature. Think of examples from your past experiences where you've gone above and beyond for a customer or worked well in a team. This will highlight your suitability for the role.
✨Flexibility is Key
As the job requires some late and weekend shifts, be prepared to discuss your availability. Show that you're open to different shift patterns and can adapt to the needs of the store. This will reassure them that you're committed to being a reliable team member.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
