At a Glance
- Tasks: Help keep our stores running smoothly by serving customers and restocking shelves.
- Company: Join Asda, a leading retailer with a focus on excellent customer service.
- Benefits: Enjoy 15% off shopping, flexible pay options, and well-being support.
- Other info: Great opportunities for career growth and a supportive team environment.
- Why this job: Flexible shifts that fit your lifestyle while gaining valuable retail experience.
- Qualifications: Friendly attitude and willingness to learn new skills.
The predicted salary is between 20000 - 25000 £ per year.
Location: EXPPFS - 5441 Sherdley Park PFS
Employment Type: Part time (Contract Type: Permanent)
Shift Pattern: Work Shift: Afternoons, Hours per Week: 15, Pay Rate: £12.71 per hour
Category: Retail Hourly Co‑relevant, Sales Staff
Closing Date: 16 June 2026
About the Role
Our operation runs 24 hours a day, 7 days a week across our supermarkets, superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you’re looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves.
Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products. We work together as one team to drive sales and deliver a great online and in‑store shopping experience.
About You
You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
Benefits
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Access to the Stream: flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Well‑being support: 24/7 virtual GP, 24/7 EAP service, access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Service Colleague (Express) in St Helens employer: Asda Stores Ltd
Asda is an excellent employer for those seeking a part-time role as a Service Colleague at our Sherdley Park location, offering flexible working hours that cater to various lifestyles. With a strong focus on employee well-being, inclusive culture, and opportunities for growth, we provide a supportive environment where you can thrive while enjoying benefits like a generous colleague discount and access to well-being services. Join us in delivering exceptional customer service and be part of a team that values your contributions and celebrates diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague (Express) in St Helens
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and mission. This way, you can show how your friendly and enthusiastic nature aligns with their focus on excellent customer service.
✨Tip Number 2
Practice makes perfect! Try role-playing common interview questions with a friend or family member. This will help you feel more confident when discussing your skills and experiences related to the Service Colleague role.
✨Tip Number 3
Be ready to showcase your flexibility! Since the job involves various shifts and tasks, prepare examples of how you've adapted to different situations in the past. This will demonstrate your willingness to jump in wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Asda and ready to contribute to a great shopping experience.
We think you need these skills to ace Service Colleague (Express) in St Helens
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and enthusiastic nature shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your character.
Tailor Your Application:Make sure to customise your application for the Service Colleague role. Highlight any relevant experience you have in customer service or retail, and mention how you can contribute to our team and keep our stores running smoothly.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague involves. Familiarise yourself with the various tasks like serving customers, restocking shelves, and preparing food. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers regularly. During the interview, highlight your friendly and enthusiastic nature. Share examples of how you've helped customers in the past or how you enjoy working as part of a team. This will demonstrate that you’re a great fit for their customer-focused environment.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability. Mention any experience you have with varied work hours or how you can adapt to different schedules. This shows that you’re ready to meet the demands of the job and are committed to making it work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the role is right for you. Plus, it leaves a positive impression on the interviewer.
