At a Glance
- Tasks: Join our team to stock shelves, assist customers, and ensure a smooth shopping experience.
- Company: Asda, a leading retail company focused on customer service and teamwork.
- Benefits: Enjoy a competitive salary, 15% discount, and access to wellbeing services.
- Other info: Flexible shifts available with excellent career growth opportunities.
- Why this job: Be at the heart of customer experience and make a real difference every day.
- Qualifications: Customer-focused attitude, teamwork skills, and a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Location: Soham
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 16
Pay Rate: £12.71 per hour
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 16 June 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast‑paced team where great service and teamwork are everything.
Responsibilities
- Stock shelves, unpack deliveries, pick online orders, and assist with food stations as needed.
- Provide excellent customer service by helping shoppers find products and ensuring a positive experience for every customer.
Key Qualities
- Customer-focused: Enjoy helping people and making their experience positive.
- Team player: Work well with others and support colleagues.
- Reliable: Show up ready to work and take pride in your work.
- Positive attitude: Bring energy and enthusiasm to every shift.
- Willing to learn: Be open to training and keen to build your skills.
What You’ll Bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast‑paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Benefits
- Competitive salary.
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Access to flexible pay, income tracker, financial coaching, exclusive savings account and more through the Salary Stream.
- Company pension.
- Wellbeing services including 24/7 virtual GP, 24/7 EAP, free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies inclusion networks to promote inclusion and celebrate differences.
- Excellent parental leave policies: maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
- Colleague recognition programme.
- Special offers and discounts on a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague in Soham employer: Asda Stores Ltd
At Asda, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. As a Service Colleague in Soham, you'll enjoy competitive pay, generous colleague discounts, and access to a range of wellbeing services, all while being part of a supportive team that values your growth and development. With flexible working hours and a commitment to inclusivity, Asda is dedicated to ensuring that every employee feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague in Soham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Whether it’s helping a friend or volunteering, these stories will showcase your customer-focused attitude during the interview.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! As a Service Colleague, you'll be working closely with others. Share experiences where you’ve collaborated successfully, and don’t forget to highlight your positive attitude!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and find more roles that suit your skills and interests.
We think you need these skills to ace Service Colleague in Soham
Some tips for your application 🫡
Show Your Customer Focus:When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve made a positive impact on customers in the past—share those stories!
Team Spirit is Key:As a Service Colleague, teamwork is everything! Use your application to demonstrate how you work well with others. Mention any experiences where you’ve collaborated successfully with a team.
Be Reliable and Ready:Reliability is crucial in our fast-paced environment. In your application, emphasise your punctuality and commitment to showing up ready to work. We love candidates who take pride in their work!
Keep it Positive:A positive attitude goes a long way! Make sure your application reflects your enthusiasm and willingness to learn. We’re looking for candidates who bring energy to every shift, so let that shine through!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague at Asda entails. Familiarise yourself with the responsibilities like stocking shelves and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This could be anything from resolving a complaint to helping someone find a product. Highlighting these moments will demonstrate your customer-focused attitude.
✨Emphasise Teamwork
Since teamwork is crucial in this role, think of instances where you've successfully worked as part of a team. Be ready to discuss how you support your colleagues and contribute to a positive work environment. This will show that you’re not just a lone wolf but a team player who fits well into their culture.
✨Bring Your Positive Energy
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, engage with the interviewer, and express your eagerness to learn and grow within the company. This will leave a lasting impression and show that you’re ready to bring energy to every shift.
