At a Glance
- Tasks: Engage with our community on social media and enhance our online presence.
- Company: Asda is a leading retailer, constantly evolving with new career opportunities.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and extensive wellbeing services.
- Other info: Flexible working environment with a focus on inclusion and personal growth.
- Why this job: Join a dynamic team, make an impact, and connect with diverse audiences.
- Qualifications: Passion for social media, strong copywriting skills, and data interpretation experience required.
The predicted salary is between 28800 - 42000 € per year.
Social Media Community Manager page is loaded
Social Media Community Manager
Apply locations Asda House time type Full time posted on Posted Today time left to apply End Date: August 4, 2025 (6 days left to apply) job requisition id R-065079Job Title
Social Media Community ManagerLocation
Asda HouseEmployment Type
Full timeContract Type
PermanentHours Per Week
37.5Salary
Competitive salary plus benefits.
Category
Social MediaClosing Date
3 August 2025\"Let\'s find your role\"
We’re recruiting a Community Manager to join the Asda & George Social Media team . You will work in the Social Analytics & Community Management team, working closely with the Social Med ia team across managers, creators & planners.
You will also build strong relationships across multiple areas of the business, including Media, Trading, Campaign and Content teams . Y ou’ll be responsible for organising and understanding key information that help us drive our plans. Your core responsibility is to engage with our community across social platforms.
As a Community Manager you will:
Proactively identify and engage in authentic conversations, in order to enhance our online presence .
Have a customer-first mindset, emphasising exceptional customer experiences and displaying a keen interest in the retail , fashion & general merchandising sector .
Ensure tone of voice is adhered to in all external communications, align ed with brand guidelines .
Cultivate brand advocacy by formulating and leading a strategic approach, converting customers into loyal brand enthusiasts .
Collaborate with our social media analyst to share key insights into reports, highlighting trends and discussions for responsive social engagement .
Support our User-Generated Content (UGC) strategy, identifying its value across various social channels.
Explore and connect with new communities, expanding brand and product awareness within our audience.
Keep abreast of competitor activities, providing actionable insights and recommendations based on trends and test results .
Support with Social Media planning & publishing on an ad-hoc basis to assist the team , across reactive & planned content.
“Let\'s find out about you”
You’ll be passionate and excited about all things social and doing the right thing for our customers as well as being organised, passionate and excited about social media.
You’ll be naturally inquisitive, with a strong understanding of how to read and interpret data .
Have excellent knowledge of social media tools and trends and can provide constructive suggestions to team members that help them understand how their content is performing .
Display very strong copywriting skills with previous experience in a similar role.
Strong awareness of social media trends, platforms, and best practices, coupled with an understanding of varied customer channel preferences and content consumption habits .
Proficien t in using social listening platforms and social media management tools, such as Sprinklr.
A bility to prioritise a customer-centric approach, initiating meaningful conversations and establishing connections with diverse audiences .
Everything you\'ll love
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices.Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves
About us
Asda is Reimagining Retail
It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we\'re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don\'t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
#J-18808-LjbffrSocial Media Community Manager employer: Asda Stores Ltd
Asda is an exceptional employer that fosters a vibrant and inclusive work culture, offering a hybrid working model that promotes flexibility while ensuring collaboration. Employees benefit from a competitive salary, comprehensive wellbeing services, and generous parental leave policies, all within a dynamic environment that encourages personal and professional growth. With a commitment to diversity and inclusion, Asda empowers its team members to bring their authentic selves to work, making it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Community Manager
✨Tip Number 1
Familiarise yourself with Asda's brand voice and values. Engage with their social media channels to understand the tone and style they use in their communications. This will help you align your approach when interacting with their community.
✨Tip Number 2
Stay updated on the latest social media trends and tools, especially those relevant to retail and fashion. Being knowledgeable about current trends will allow you to contribute valuable insights during discussions and demonstrate your passion for the industry.
✨Tip Number 3
Network with professionals in the social media and community management space. Attend industry events or join online forums to connect with others who can provide insights into best practices and potentially refer you to opportunities at Asda.
✨Tip Number 4
Prepare to showcase your understanding of customer engagement strategies. Think of examples from your past experiences where you've successfully built community relationships or enhanced brand advocacy, as these will be key in interviews.
We think you need these skills to ace Social Media Community Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in social media management and community engagement. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for social media and your customer-first mindset. Mention specific examples of how you've successfully engaged with communities or improved brand presence in previous roles.
Showcase Your Copywriting Skills:Since strong copywriting skills are essential for this role, include samples of your writing or links to social media posts you've created. This will help demonstrate your ability to communicate effectively and align with brand guidelines.
Highlight Your Analytical Skills:Discuss your experience with social media analytics tools and how you've used data to inform your strategies. Providing examples of how you've interpreted data to enhance engagement will show your analytical capabilities.
How to prepare for a job interview at Asda Stores Ltd
✨Show Your Passion for Social Media
Make sure to express your enthusiasm for social media during the interview. Share examples of how you've engaged with communities online and any successful campaigns you've been part of. This will demonstrate your genuine interest in the role.
✨Understand the Brand's Voice
Familiarise yourself with Asda's brand guidelines and tone of voice. Be prepared to discuss how you would maintain this voice in your communications. This shows that you can align with their values and effectively represent the brand.
✨Prepare Data-Driven Insights
Since the role involves interpreting data, come prepared with examples of how you've used analytics to inform social media strategies in the past. Discuss specific tools you've used and the impact your insights had on previous campaigns.
✨Demonstrate Customer-Centric Thinking
Highlight your ability to prioritise customer experiences in your approach to community management. Share instances where you've initiated meaningful conversations or resolved customer issues through social media, showcasing your commitment to a customer-first mindset.
