Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide excellent customer service and support in a fast-paced food environment.
- Company: Join Asda, a leading retail company with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy a competitive salary, 15% shopping discount, and flexible pay options.
- Why this job: Make a positive impact on customers' experiences while developing your skills.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
- Other info: Flexible shifts, great career growth, and a supportive work culture.
Employer: Asda
Location: York, North Yorkshire
Salary: £12.60 per hour
Closing date: 20 Nov 2025
Sector: Retail jobs, Retail Assistant, Retail Customer Service Assistant, Retail Sales Assistant
Job Type: Full Time
Location: FS - 1576 York Monks Cross Subway
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 20
Pay Rate: £12.60
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 5 November 2025
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you’ll love:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague - York employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - York
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and mission. This way, you can show how your friendly and helpful approach aligns with their customer-focused ethos.
✨Tip Number 2
Practice your communication skills! Since you'll be working in a fast-paced food service environment, being able to communicate clearly and effectively is key. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Show off your team spirit! During interviews, share examples of how you've supported colleagues in the past. This will highlight your ability to work well in a team, which is super important for a Service Colleague.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Asda family right from the start!
We think you need these skills to ace Service Colleague - York
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve made a positive impact on customers in the past, so share specific examples that showcase your friendly and helpful approach.
Team Spirit is Key: As a Service Colleague, teamwork is essential. In your application, mention experiences where you’ve collaborated with others. We love to see how you support your colleagues and contribute to a positive work environment.
Be Reliable and Flexible: Reliability is crucial in our fast-paced food service environment. Make sure to emphasise your punctuality and willingness to work various shifts, including weekends and evenings. This shows us you’re ready to jump in whenever needed!
Keep it Positive and Enthusiastic: We’re looking for candidates who bring energy to their role. Use your application to convey your positive attitude and eagerness to learn. A little enthusiasm goes a long way, so let your personality shine through!
How to prepare for a job interview at Asda Stores Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague at Asda entails. Familiarise yourself with the key responsibilities and the skills required, such as customer service and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Service Colleague, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to create positive experiences for customers.
✨Emphasise Teamwork and Reliability
Highlight your ability to work well in a team and your reliability. Share instances where you've supported colleagues or contributed to a team goal. Employers love candidates who can collaborate and are dependable, so make sure to convey this during your interview.
✨Bring a Positive Attitude
A positive attitude can set you apart from other candidates. Be enthusiastic about the opportunity and express your willingness to learn and adapt. This will resonate well with the interviewers, as they’re looking for someone who can bring energy to the team.
