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For Companies At a Glance
- Tasks: Join our team as a Service Colleague, working across departments to serve customers and keep our stores running smoothly.
- Company: Asda is a leading retailer, constantly evolving with new career opportunities in a dynamic environment.
- Benefits: Enjoy 15% off shopping, flexible pay options, wellbeing support, and exclusive discounts on various services.
- Why this job: This role offers flexibility, teamwork, and the chance to make a real impact on customer experiences.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential; no prior experience required.
- Other info: Part-time night shifts available, perfect for fitting work around your studies or other commitments.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
About us
Asda is Reimagining Retail. It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we’re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don’t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
Service Colleague - Nights employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - Nights
✨Tip Number 1
Familiarise yourself with Asda's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your flexibility and willingness to work nights and weekends. Since the role requires adaptability, showcasing your availability can make you a more attractive candidate.
✨Tip Number 3
Prepare examples of how you've worked in teams or provided great customer service in the past. Being able to share specific experiences will demonstrate your suitability for the role.
✨Tip Number 4
Research the various departments within Asda and think about how your skills could benefit them. Showing that you understand the diverse nature of the role can set you apart from other candidates.
We think you need these skills to ace Service Colleague - Nights
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to work flexible hours, your enthusiasm for learning new skills, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and passion for providing excellent customer service. Mention specific examples of how you've contributed to a team or improved customer experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Asda Stores Ltd
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.
✨Demonstrate Flexibility
Since the role requires working nights and weekends, be prepared to discuss your availability. Highlight any previous experience you have with flexible working hours and your willingness to adapt to different shifts.
✨Highlight Teamwork Skills
This position involves working across various departments, so emphasise your ability to work well in a team. Share specific instances where you collaborated with others to achieve a common goal or improve customer service.
✨Prepare for Role-Specific Questions
Familiarise yourself with the different tasks a Service Colleague might perform, such as serving at checkouts or replenishing shelves. Be ready to discuss how you would handle these responsibilities and provide examples from your past experiences.
