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- Tasks: Serve customers, manage checkouts, and assist with home deliveries during the festive season.
- Company: Join Asda, a leading retailer known for its friendly team and customer-first approach.
- Benefits: Enjoy 15% discount, flexible pay options, and access to wellbeing services from day one.
- Why this job: Make a difference this Christmas by delivering exceptional service and creating memorable shopping experiences.
- Qualifications: Friendly attitude and willingness to learn new skills across various departments.
- Other info: Flexible shifts available, perfect for students looking to earn during the festive period.
Our operation runs 24 hours per day, 7 days per week, bringing a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
This role is for a temporary Christmas colleague to help us deliver amazing service to our customers during the festive period. You must be able to work at least two of the key festive dates – Christmas Eve, Boxing Day, New Year's Eve and New Year's Day.
As a service colleague, you will work across a variety of areas across the front end to ensure efficient running of the department. Daily, you will serve our customers at the checkouts and self‑checkouts, deliver great customer service at the new customer service desk where you answer queries and process refunds and exchanges, and you may also pick for home deliveries or replenish products on the shelves.
Our customers are our priority and we take pride in providing excellent service, welcoming stores and 'extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.
You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Alongside a competitive salary, you'll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague - Bournemouth employer: Asda Stores Ltd.
Contact Detail:
Asda Stores Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - Bournemouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their festive fun.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers at the checkouts and helping with queries, think of some scenarios you might face. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Be flexible and open-minded! The job requires working late and on weekends, so highlight your willingness to adapt your schedule. Show them that you're ready to jump in wherever needed to keep things running smoothly during the busy festive period.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the online shopping experience that Asda is all about.
We think you need these skills to ace Service Colleague - Bournemouth
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great customer service, so a warm tone can go a long way.
Tailor Your Application: Make sure to tailor your application to the role of Service Colleague. Highlight any previous experience in customer service or teamwork, and mention your flexibility with shifts, especially during the festive period. We love seeing how you fit into our team!
Show Your Availability: Since this role requires working on key festive dates, be clear about your availability in your application. Let us know which days you can work, as this will help us understand how you can contribute during the busy Christmas season.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep track of it. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Asda Stores Ltd.
✨Know Your Availability
Since this role requires flexibility with shifts, be prepared to discuss your availability during the festive period. Highlight your willingness to work on key dates like Christmas Eve and New Year's Day, as this shows you're committed and ready to jump in when needed.
✨Show Off Your Customer Service Skills
This position is all about delivering amazing service, so think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your natural friendliness and dedication to providing a great shopping experience.
✨Emphasise Teamwork
The job involves working closely with a team, so be sure to mention any previous experiences where you collaborated effectively with others. Talk about how you contribute to a positive team environment and how you can help maximise sales together.
✨Be Enthusiastic About Learning
This role requires you to learn new skills across different departments. Show your enthusiasm for learning by discussing how you've adapted to new roles or tasks in the past. This will highlight your proactive approach and eagerness to grow within the company.