Service Colleague

Service Colleague

Blackpool Part-Time No home office possible
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Asda Stores Ltd.

At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
  • Company: Asda is a leading retailer, constantly evolving with new career opportunities.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
  • Why this job: This role offers flexibility, teamwork, and the chance to enhance customer experiences.
  • Qualifications: A friendly attitude and willingness to learn are essential; no prior experience needed.
  • Other info: Flexible shifts available, including late and weekend work.

Job Title

Service Colleague


Location

Blackpool Welbeck Avenue


Employment Type

Part time


Contract Type

Permanent


Shift Pattern

Work Shift: Afternoons


Hours per Week

16.5


Pay Rate

£12.60


Category

Retail Hourly Colleagues, Sales Staff


Closing Date

22 March 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.
  • What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast-paced customer service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.
  • Everything you\’ll love

    Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

  • Service Colleague employer: Asda Stores Ltd.

    Asda is an excellent employer for those seeking a flexible and rewarding role as a Service Colleague in Blackpool. With a strong focus on employee wellbeing, competitive pay, and a variety of benefits including discounts and access to financial coaching, Asda fosters a supportive work culture that values teamwork and personal growth. Join us to be part of a dynamic team dedicated to delivering exceptional customer service while enjoying opportunities for career advancement in a thriving retail environment.
    Asda Stores Ltd.

    Contact Detail:

    Asda Stores Ltd. Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Colleague

    ✨Tip Number 1

    Familiarise yourself with Asda's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.

    ✨Tip Number 2

    Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you're adaptable will make you a more attractive candidate.

    ✨Tip Number 3

    Highlight any previous experience in retail or customer service during your conversations. Sharing specific examples of how you've contributed to a positive customer experience can set you apart from other candidates.

    ✨Tip Number 4

    Demonstrate your enthusiasm for learning new skills across different departments. Being open to taking on various roles within the store shows your willingness to contribute to the team and adapt to changing needs.

    We think you need these skills to ace Service Colleague

    Customer Service Skills
    Teamwork
    Flexibility
    Communication Skills
    Time Management
    Problem-Solving Skills
    Attention to Detail
    Sales Skills
    Adaptability
    Basic IT Skills
    Multitasking
    Positive Attitude
    Enthusiasm for Learning

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.

    Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.

    Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention why you want to work at Asda specifically and how your values align with their commitment to excellent customer service.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are important in a customer-facing role.

    How to prepare for a job interview at Asda Stores Ltd.

    ✨Show Your Enthusiasm

    As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. A positive attitude can make a great impression!

    ✨Demonstrate Flexibility

    Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on various responsibilities.

    ✨Highlight Teamwork Skills

    Working across multiple departments means teamwork is essential. Share examples of how you've successfully collaborated with others in past roles, showcasing your ability to contribute to a team environment.

    ✨Prepare for Customer Scenarios

    Think about common customer service scenarios you might encounter as a Service Colleague. Be ready to discuss how you would handle different situations, ensuring you convey your commitment to providing excellent service.

    Service Colleague
    Asda Stores Ltd.
    Location: Blackpool
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