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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
- Qualifications: A friendly attitude and willingness to learn new skills are essential.
- Other info: Flexible shifts available, including afternoons and weekends, to fit your lifestyle.
Job Title
Service Colleague
Location
FS – 1428 Beacon Hill Greggs
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
16
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
1 February 2026
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: Asda Stores Ltd.
Contact Detail:
Asda Stores Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each department operates will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have, whether it's at the store or online. Being friendly and approachable is key to being a successful Service Colleague.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires working late and weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and culture. Aligning your answers with their commitment to excellent customer service and teamwork can set you apart from other candidates.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect your experience in retail or customer service. Emphasise your ability to work in a team, your friendly nature, and any previous roles that involved flexible working hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn new skills across different departments.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Asda Stores Ltd.
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various responsibilities, showcasing your willingness to help out wherever needed.
✨Highlight Teamwork Skills
This position involves working across multiple departments, so emphasise your ability to work well in a team. Share examples of how you've collaborated with others in past roles to achieve common goals, especially in a retail or customer service environment.
✨Prepare for Customer Scenarios
Expect questions about how you would handle specific customer situations. Think of examples from your past experiences where you provided excellent service or resolved issues effectively. This will demonstrate your commitment to delivering a great shopping experience.
