Service Colleague

Service Colleague

Frome Part-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Service Colleague, assisting customers and ensuring smooth store operations.
  • Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
  • Benefits: Enjoy a 15% discount, flexible pay options, wellbeing services, and more from day one!
  • Why this job: This role offers flexibility, teamwork, and the chance to learn new skills in a vibrant environment.
  • Qualifications: We're looking for friendly, eager learners who thrive in a team setting.
  • Other info: Flexible shifts available, including late and weekend hours to fit your lifestyle.

Job Title

Service Colleague


Location

FS – 1538 Nunney Catch Greggs


Employment Type

Part time


Contract Type

Permanent


Shift Pattern

Work Shift: Days


Hours per Week

16


Pay Rate

£12.60


Category

Retail Hourly Colleagues, Sales Staff


Closing Date

16 February 2026

Service Colleague (Food Services)

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:
• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:
• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

  • Service Colleague employer: Asda Stores Ltd.

    Asda is an excellent employer for those seeking a flexible and rewarding role as a Service Colleague in Frome. With a strong focus on teamwork and customer service, employees benefit from a competitive salary, generous discounts, and comprehensive wellbeing services. The inclusive work culture fosters personal growth and development, making it an ideal place for individuals eager to learn and contribute to a vibrant retail environment.
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    Contact Detail:

    Asda Stores Ltd. Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Colleague

    ✨Tip Number 1

    Familiarise yourself with the various departments in the store. Understanding how each section operates will not only help you during the interview but also show your enthusiasm for the role.

    ✨Tip Number 2

    Highlight your flexibility in working hours. Since the role requires late and weekend shifts, emphasising your willingness to adapt your schedule can make you a more attractive candidate.

    ✨Tip Number 3

    Prepare to discuss your customer service experience. Think of specific examples where you've gone above and beyond to help customers, as this aligns perfectly with the role's focus on excellent service.

    ✨Tip Number 4

    Show your eagerness to learn new skills. The job involves working across multiple departments, so expressing your enthusiasm for acquiring new knowledge will demonstrate your commitment to the role.

    We think you need these skills to ace Service Colleague

    Customer Service Skills
    Teamwork
    Flexibility
    Communication Skills
    Time Management
    Attention to Detail
    Problem-Solving Skills
    Adaptability
    Sales Skills
    Basic Food Preparation Skills
    Inventory Management
    Positive Attitude
    Multitasking

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that align with the role.

    Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in retail or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent service.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work at Asda and how your skills can contribute to their team. Keep it concise and engaging.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Asda Stores Ltd.

    ✨Show Your Flexibility

    Since the role requires flexibility with shift patterns, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on different roles.

    ✨Emphasise Teamwork

    As a service colleague, you'll be working closely with others. Share examples of how you've successfully collaborated in a team environment, and express your enthusiasm for working together to enhance customer experiences.

    ✨Demonstrate Customer Service Skills

    This position focuses on providing excellent service. Prepare to discuss specific instances where you've gone above and beyond for customers, and how you handle difficult situations with grace.

    ✨Be Ready to Learn

    The job involves working across multiple departments. Show your eagerness to learn new skills by discussing times when you've quickly picked up new tasks or adapted to new environments.

    Service Colleague
    Asda Stores Ltd.
    Location: Frome
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