Service Colleague

Service Colleague

Reading Full-Time No home office possible
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Asda Stores Ltd.

At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
  • Company: Asda is a leading retailer, constantly evolving with diverse career opportunities.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and comprehensive wellbeing support.
  • Why this job: Be part of a friendly team, learn new skills, and make a positive impact on customer experiences.
  • Qualifications: A friendly attitude and eagerness to learn are essential; no prior experience required.
  • Other info: Flexible shifts available, including weekends and late hours, to fit your lifestyle.

time left to apply End Date: July 11, 2025 (11 days left to apply)

job requisition id R-062831

Job Title

Service Colleague

Job Title

Service Colleague

Location

Pfs Tilehurst

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

36

Pay Rate

£12.21

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

10 July 2025

Service Colleague

Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.

As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.

About You

You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.

Asda, that’s more like it

Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

About us

Asda is Reimagining Retail

It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we\’re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don\’t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.

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Service Colleague employer: Asda Stores Ltd.

Asda is an exceptional employer, offering a vibrant work culture that prioritises flexibility and teamwork. With a competitive salary and a range of benefits including a generous colleague discount, access to wellbeing services, and opportunities for personal growth, working as a Service Colleague in Tilehurst means being part of a supportive environment where your contributions are valued and celebrated.
Asda Stores Ltd.

Contact Detail:

Asda Stores Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with Asda's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.

✨Tip Number 2

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you're adaptable and willing to meet these needs can set you apart from other candidates.

✨Tip Number 3

Highlight any previous experience in retail or customer service roles during your conversations. Sharing specific examples of how you've provided great customer experiences can demonstrate your suitability for the Service Colleague position.

✨Tip Number 4

Show enthusiasm for learning new skills across different departments. Expressing a genuine interest in taking on various tasks will indicate that you're a team player who is eager to contribute to the store's success.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Sales Skills
Basic IT Skills
Multitasking
Positive Attitude
Enthusiasm for Learning
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.

Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention why you want to work at Asda specifically and how your values align with their commitment to excellent customer service.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Asda Stores Ltd.

✨Show Your Enthusiasm

As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.

✨Demonstrate Flexibility

Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on various responsibilities within a team.

✨Highlight Teamwork Skills

Working across multiple departments means teamwork is essential. Be ready to share specific instances where you collaborated effectively with others to achieve a common goal, especially in a retail or customer service environment.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face as a Service Colleague. Prepare to discuss how you would handle different situations, such as resolving complaints or assisting customers in finding products, to showcase your problem-solving skills.

Service Colleague
Asda Stores Ltd.
Location: Reading
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