Service Colleague

Service Colleague

Wallasey Part-Time No home office possible
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Asda Stores Ltd

At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
  • Company: Asda is a leading retailer, constantly evolving with new career opportunities.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
  • Other info: Apply by July 25, 2025, and explore various roles within our dynamic business.
  • Why this job: Flexible shifts, teamwork, and a chance to learn new skills make this role exciting!
  • Qualifications: A friendly attitude and eagerness to learn are all you need to apply.

Job Title

Service Colleague


Location

Liscard


Employment Type

Part time


Contract Type

Fixed Term


Shift Pattern

Work Shift: Nights


Hours per Week

15


Pay Rate

£15.14


Category

Retail Hourly Colleagues, Sales Staff


Closing Date

12 March 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.
  • What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast-paced customer service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.
  • Everything you\’ll love

    Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

  • Service Colleague employer: Asda Stores Ltd

    Asda is an excellent employer for those seeking a flexible and rewarding role as a Service Colleague in Liscard. With a strong focus on employee wellbeing, competitive pay, and a range of benefits including discounts and access to financial coaching, Asda fosters a supportive work culture that values teamwork and personal growth. Join us to be part of a dynamic team dedicated to delivering exceptional customer service while enjoying opportunities for career advancement in a thriving retail environment.
    Asda Stores Ltd

    Contact Detail:

    Asda Stores Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Colleague

    ✨Tip Number 1

    Familiarise yourself with Asda's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.

    ✨Tip Number 2

    Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working nights and weekends, showing that you're adaptable will make you a more attractive candidate.

    ✨Tip Number 3

    Highlight any previous experience in retail or customer service roles. Even if it's informal, sharing examples of how you've provided great service can set you apart from other applicants.

    ✨Tip Number 4

    Show enthusiasm for learning new skills across different departments. As the role involves various tasks, expressing a willingness to adapt and grow will demonstrate your commitment to the team.

    We think you need these skills to ace Service Colleague

    Customer Service Skills
    Teamwork
    Flexibility
    Communication Skills
    Time Management
    Problem-Solving Skills
    Attention to Detail
    Adaptability
    Sales Skills
    Basic IT Skills
    Multitasking
    Positive Attitude
    Ability to Work Under Pressure
    Enthusiasm for Learning

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.

    Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous retail or customer service experience, and showcase your ability to work flexible hours.

    Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work at Asda specifically and how you can contribute to providing excellent customer service.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.

    How to prepare for a job interview at Asda Stores Ltd

    ✨Show Your Flexibility

    Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience where you successfully managed flexible working hours.

    ✨Emphasise Teamwork

    As a Service Colleague, you'll be part of a team. Share examples from your past experiences that demonstrate your ability to work collaboratively and support your colleagues in achieving common goals.

    ✨Customer Service Focus

    This role prioritises customer satisfaction. Be ready to talk about how you've provided excellent service in the past, including any specific instances where you went above and beyond to help a customer.

    ✨Demonstrate Enthusiasm for Learning

    The job involves working across multiple departments, so express your eagerness to learn new skills. Discuss any relevant experiences where you quickly adapted to new tasks or environments.

    Service Colleague
    Asda Stores Ltd
    Location: Wallasey
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