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- Tasks: Join us as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda is transforming retail with diverse career opportunities and a focus on teamwork.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and more from day one!
- Why this job: Be part of a friendly team, learn new skills, and make a real impact on customer experiences.
- Qualifications: We’re looking for enthusiastic individuals who are eager to learn and work well in a team.
- Other info: Flexible shifts available; must be open to late and weekend work.
Time left to apply: End Date: June 1, 2025 (11 days left to apply)
Job Requisition ID: R-059775
Location: Swansea
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 8
Pay Rate: £12.21
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 31 May 2025
About the Role: Our operation runs 24/7, offering a variety of shift patterns. We seek flexible working arrangements, with late and weekend work being a requirement. As a service colleague, you will work across multiple departments to ensure smooth store operations, including serving customers, preparing products, handling deliveries, and replenishing stock. Our focus is on providing excellent customer service, welcoming stores, and 'extra special' products. We work together as a team to maximize sales and enhance the online shopping experience.
About You: You should be friendly, eager to learn, and enthusiastic about delivering great customer experiences. You will enjoy working with your team to achieve results and be proactive in learning new skills across departments.
Why Join Us? Alongside a competitive salary, you will enjoy benefits such as:
- 15% colleague discount at Asda from day 1
- Discounted rates on services like Mobile, Pharmacy, and Travel Insurance
- Access to Wagestream for flexible pay and financial coaching
- Company pension
- Wellbeing support including virtual GP, counselling, and legal services
- Inclusion networks and support policies, including parental leave
- Recognition programs and special discounts on various services
About Us: Asda is reimagining retail with a wide range of career opportunities. Explore our current openings and apply for roles that suit you. Keep an eye on new positions and application statuses through our careers portal.
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with Asda's values and customer service standards. Understanding what they prioritise will help you demonstrate your alignment with their mission during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility and willingness to work varied shifts. Since the role requires late and weekend availability, emphasising your adaptability can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your teamwork skills. As a service colleague, you'll be working closely with others, so having examples of successful collaboration can highlight your suitability for the role.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being able to articulate your approach to customer interactions will demonstrate your readiness for the position.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Asda and how your skills can contribute to their team. Keep it concise and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Asda Stores Ltd
✨Show Your Enthusiasm
As a Service Colleague, your attitude matters. Make sure to express your eagerness to learn and your passion for delivering excellent customer service during the interview. A positive attitude can set you apart from other candidates.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, be prepared to discuss your experiences in teamwork. Share examples of how you've collaborated with others to achieve goals, as this will highlight your ability to fit into their team-oriented culture.
✨Be Flexible and Adaptable
The job requires flexibility with shifts, including weekends and late hours. Be ready to discuss your availability and willingness to adapt to different roles within the store. This shows that you understand the demands of the position.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer interactions. Prepare by thinking of specific examples where you provided great service or resolved issues. This will demonstrate your capability to enhance the customer experience, which is a key focus for the company.
